Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Steak 'n Shake is a pioneering quick service restaurant (QSR) that has been redefining the traditional fast-food dining experience. With a focus on blending a rich heritage of quality dining with bold innovation, Steak 'n Shake is a company that prides itself on hospitality, operational excellence, and guest satisfaction. The company has become a trusted name in the QSR industry by maintaining high standards of food quality and service while continuously adapting to evolving customer expectations and industry trends. As a prominent player in the fast casual and quick service restaurant sector, Steak 'n Shake offers a unique opportunity for... Show More

Job Requirements

  • 3 plus years of QSR or fast-casual restaurant management experience
  • proven history of consistent work tenure and reliable leadership
  • deep understanding of food cost management labor optimization and operational KPIs
  • hands-on leadership comfortable working the drive through or grill when needed
  • tech-savvy with POS systems inventory platforms and invoice tools
  • strong physical stamina can lift 50 lbs stay on your feet all day and thrive in a fast-paced kitchen
  • professionalism that extends to your LinkedIn profile if you have one and resume both should tell the same story
  • track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3 plus years of QSR or fast-casual restaurant management experience
  • proven history of consistent work tenure and reliable leadership
  • deep understanding of food cost management labor optimization and operational KPIs
  • hands-on leadership comfortable working the drive through or grill when needed
  • tech-savvy with POS systems inventory platforms and invoice tools
  • strong physical stamina can lift 50 lbs stay on your feet all day and thrive in a fast-paced kitchen
  • professionalism that extends to your LinkedIn profile if you have one and resume both should tell the same story
  • track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example actively working the line prepping food maintaining cleanliness and serving guests
  • wear a professional uniform daily shirt and tie or collared blouse setting the tone for team presentation
  • ensure operational excellence across all shifts opening mid-day and closing
  • uphold all brand standards food safety practices and service protocols
  • own the P&L manage food costs control inventory verify invoices and eliminate waste
  • drive labor efficiency with smart scheduling cross-training and station versatility
  • proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • oversee inventory from the back door to the front line
  • conduct regular inventory counts with attention to accuracy and waste reduction
  • maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • recruit train and retain top hourly talent
  • build a cross-functional team trained across multiple stations to maximize labor productivity
  • inspire a high-performing culture centered on hospitality accountability and consistency
  • provide clear feedback and coaching tied to operational standards and results
  • use metrics to drive decision-making speed of service food quality guest satisfaction and labor costs
  • reinforce systems and SOPs that create repeatable success
  • take pride in developing a restaurant that is clean efficient and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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