Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $87,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Paid holidays
Flexible Schedule
Job Description
PGA TOUR Superstore is a leading specialty retailer dedicated to providing golf and tennis enthusiasts with an exceptional shopping experience. As part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore prides itself on a family-oriented culture that is motivated by a vision to inspire people through sports. The company is recognized as one of the fastest growing specialty retailers in its category, actively seeking enthusiastic, self-motivated, and flexible team members who share a passion for helping transform the business. The organization values diversity and inclusion and emphasizes hiring individuals who are team players and can positively influence... Show More
Job Requirements
- Completion of G.E.D. or high school diploma
- Minimum three years of experience in sales, management, or people development
- Ability to communicate effectively both verbally and in writing
- Proficiency in Microsoft Office Suite and Outlook
- Strong strategic thinking and problem-solving skills
- Ability to manage conflict and hold others accountable
- Capability to organize multiple priorities and meet objectives
- Willingness to work flexible hours including nights, weekends, and holidays
- Physical ability to stand for extended periods, climb ladders, move throughout the store, and lift up to 30 pounds overhead
Job Qualifications
- Strong listening and interpersonal skills
- Good verbal and written communication skills
- Ability to communicate cross-functionally
- Strong strategic skills including business forecasting and problem-solving
- Advanced computer skills including Microsoft Office Suite and Outlook
- Ability to manage conflict and lead conflict resolution
- Strong business acumen with P&L accountability
- Ability to organize multiple priorities
- Leadership abilities to enforce high customer service standards
- Knowledge typically acquired through G.E.D. or high school diploma
- Minimum three years experience in sales, management, or people development
- College degree preferred
Job Duties
- Lead a confident and knowledgeable team that delivers a differentiated experience for customers
- Listen and respond to internal and external customers and build strong relationships
- Drive change in key areas impacting customer experience and use feedback to coach and recognize teams
- Inspect store pages for accuracy to prevent negative customer experiences due to incorrect information
- Manage the appearance, cleanliness, and upkeep of the retail building and equipment
- Create and oversee day-to-day execution of strategic plan driving sales and profitability
- Make business decisions assessing market competition, customer insights, and company reporting
- Maintain compliance with company directives, policies and procedures
- Ensure compliance with safety and security policies
- Lead a culture of ethical conduct, safety, and compliance and hold others accountable
- Inspect staff schedules for proper allocation to support peak traffic and key events
- Promote a fun, inclusive, and people-first working atmosphere with accountability
- Drive improvements in associate engagement and retention
- Develop and monitor individual development plans for store leaders
- Provide mentoring, coaching, and regular performance feedback to assistant general managers
- Demonstrate commitment to diversity, equity, and inclusion
- Recruit, hire, and retain a passionate team with area-specific expertise
- Oversee compensation, disciplinary, and HR-related actions according to company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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