Alton PBG Group Inc

General Manager

Job Overview

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Compensation

Type:
Salary
Rate:
Range $45,800.00 - $68,500.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities

Job Description

Lynora's is a renowned restaurant known for its exceptional service, vibrant ambiance, and culinary excellence. Established in the community as a place where guests experience warm hospitality and high-quality dining, Lynora's has built a strong reputation for delivering not just meals but memorable experiences. The restaurant prides itself on maintaining a culture of professionalism, teamwork, and continuous growth within its staff, ensuring that each visit is special and that every team member feels valued. With a focus on quality and customer satisfaction, Lynora's stands out among local dining establishments as a leader in the hospitality industry, consistently striving to exceed... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in restaurant management or hospitality leadership
  • Strong organizational and multitasking abilities
  • Excellent communication skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Knowledge of food safety and health regulations
  • Leadership experience in managing FOH and BOH teams
  • Competence in using point of sale and other management systems
  • Customer service orientation
  • Strong financial acumen
  • Ability to maintain calm under pressure

Job Qualifications

  • Proven experience as a general manager or in a similar leadership role within the restaurant or hospitality industry
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Solid understanding of financial management, including budgeting, cost control, and P&L analysis
  • Knowledge of health and safety regulations and compliance standards
  • Ability to mentor and develop staff effectively
  • Skilled in conflict resolution and problem-solving
  • Proficiency with restaurant management software and MS Office
  • High school diploma or equivalent
  • Bachelor’s degree in hospitality management or related field is a plus

Job Duties

  • Provide clear direction and leadership to all FOH and BOH team members
  • Promote a positive work environment rooted in respect, consistency, accountability, and teamwork
  • Communicate company goals, updates, and expectations to ensure strong alignment across all departments
  • Mentor, coach, and develop internal talent with a focus on long-term growth
  • Oversee all daily restaurant operations, ensuring they run smoothly and efficiently
  • Maintain a clean, organized, and professional environment in compliance with health, safety, and company standards
  • Ensure training programs are executed effectively and consistently for both new and existing employees
  • Ensure culinary quality meets Lynora's standards at all times through collaboration with Chefs and BOH leadership
  • Manage labor, food, beverage, and operational cost controls to meet company targets
  • Review P&L performance regularly and make strategic operational adjustments to improve financial outcomes
  • Ensure accuracy and compliance in all monetary procedures, including cash handling, deposits, invoicing, and payroll
  • Complete and submit weekly reports to Senior Management in a timely and accurate manner
  • Recruit, onboard, and retain qualified team members
  • Provide ongoing performance feedback, coaching, and, when appropriate, corrective action
  • Manage scheduling to ensure proper coverage while meeting labor budget expectations
  • Ensure all HR policies and procedures are enforced consistently and appropriately documented
  • Lead the team in delivering an elevated guest experience with warmth, efficiency, and consistency
  • Anticipate guest needs and resolve concerns with professionalism and urgency
  • Monitor service flow and make real-time adjustments to support smooth and efficient operations
  • Manage vendor relationships and oversee ordering of all products including food, beverage, disposables, and supplies
  • Ensure all equipment is maintained and repaired through approved vendors
  • Maintain compliance with health department standards, safety regulations, and company policies
  • Represent Lynora's with professionalism both inside and outside the restaurant
  • Maintain punctuality, proper uniform standards, and consistent availability
  • Communicate frequently and transparently with Senior Management regarding performance, challenges, opportunities, and improvements

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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please contact the employer.