General Manager

Camden, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $100,000.00 - $115,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

Shaner Hotel Group is a distinguished hospitality owner-operator and management company recognized for delivering exceptional service and operational excellence. They own and operate a vast portfolio that includes more than 65 full-service, select-service, extended-stay, and resort properties, spanning 14 states and four countries. Shaner Hotels is committed to partnering with top hospitality brands and independent locations alike, providing integrated services that include hotel development, design and construction, e-commerce, and revenue management. Their robust network and expertise make them a prominent figure in the hospitality industry, offering dynamic opportunities for growth and leadership.

One of the exciting opportunities available with ... Show More

Job Requirements

high school diploma or equivalent
minimum five years of progressive leadership experience in hospitality
ability to communicate effectively with guests and staff
willingness to work flexible hours including weekends and holidays
knowledge of budget preparation and financial controls
proficiency in property management system
ability to lead and motivate a team
strong problem solving and conflict resolution skills

Job Qualifications

minimum of five years of progressive leadership experience in the hospitality industry
ability to satisfactorily communicate with guests management and co workers to their understanding
high school graduate or equivalent college degree in hospitality management or business and or CHA designation preferred
bilingual english spanish a plus
knowledge of budget preparation and cost controls
working knowledge of all hotel departments
ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
ability to write routine reports and correspondence
ability to speak effectively before groups of customers or employees of organization
ability to apply good judgment to carry out instructions
knowledgeable of the property management system
knowledge of local activities and attractions appropriate for clientele

Job Duties

be available to work a flexible schedule including weekends holidays and varied shifts
focus on achievement of hotel financial goals and budget targets
ensure that payroll and purchasing controls are in place to maintain and exceed profit goals
develop accurate and aggressive long and short range financial objectives consistent with property objectives
ensure that all Shaner and franchise operating standards are followed
be accessible to guests and employees
maintain complete knowledge of hotel features room types rates room availability and expected arrivals departures
handle guest complaints ensuring guest satisfaction
assist staff with their job functions to ensure optimum service to guests
lead all aspects of employee performance to ensure productivity and a quality work environment
establish maintain and train standards and procedures for cleaning and safe working conditions in all departments
work to ensure high scores for customer service cleanliness and other related items on all Shaner and Franchise inspections
other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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