Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Professional Development
Technology Reimbursements
Job Description
HHM Hotels is a leading hospitality management company known for its commitment to excellence, innovation, and creating memorable guest experiences. The company operates a diverse portfolio of hotels across various categories, blending contemporary comfort with outstanding service to meet the expectations of today’s travelers. HHM Hotels pride themselves on fostering a culture that values people, empowerment, and continuous improvement, making them a preferred employer within the hospitality industry. The organization thrives on its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide every aspect of their operations and team interactions.
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Job Requirements
- Associate or bachelor’s degree in business, hospitality or a related field
- Previous hotel management experience required
Job Qualifications
- Associate or bachelor’s degree in business, hospitality or a related field
- Previous hotel management experience
Job Duties
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
- Set clear expectations and provide the guidance necessary to achieve exceptional performance
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
- Continuously seek opportunities to enhance guest interactions and exceed expectations
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
- Monitor financial performance through regular analysis and implement corrective actions as needed
- Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance
- Implement best practices to uphold quality and safety standards
- Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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