Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,300.00 - $76,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Performance bonus
Employee Discounts
Retirement Plan
Training and Development
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With a vast network of over 360 locations scattered across North America, the company is a leader in providing unique experiential offerings that cater to a diverse range of entertainment preferences. These offerings include top-tier bowling experiences, arcade amusements, thrilling water parks, and family entertainment centers, all designed to create memorable moments for guests of all ages. Furthermore, Lucky Strike Entertainment proudly owns the Professional Bowlers Association, the major league of bowling, which has grown into a significant media property with millions... Show More
Job Requirements
- bachelor’s degree
- minimum 5 years of management experience in full service restaurant or similar food service environment
- ability to work varying shifts including weekends and holidays
- strong leadership and team management skills
- excellent problem-solving abilities
- proficiency in guest service and food & beverage operations
- understanding of financial management and budgeting
- capability to maintain high morale and manage HR issues
- physical ability to walk, bend, stand for extended periods and lift objects with assistance
Job Qualifications
- bachelor’s degree
- 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
- basic business math and accounting skills
- strong analytical and decision-making skills
- strong team player
- exceptional people developer
- customer service expertise
- knowledge of POS register systems
- solid communication skills
Job Duties
- help develop financial operational plans/budgets and monitor their performance to achieve center’s financial goals including driving food & beverage sales
- review and control labor costs and other expenses
- manage day-to-day operations of the center including scheduling, planning, organizing, and communicating with team
- supervise and direct regular training for all staff members ensuring proficiency in guest service, food & beverage operations, loss prevention, and company standards
- supervise assistant general managers, facility managers, kitchen managers, and event managers
- manage multiple departments efficiently and conduct regular performance review meetings with management team
- review profit & loss statements weekly/monthly and adjust action plans accordingly
- maintain high team morale and address HR or loss prevention issues
- ensure customer complaints are resolved appropriately maintaining overall guest service goals
- oversee management and expansion of food & beverage program ensuring quality and guest satisfaction
- provide ongoing training to support corporate initiatives and a thriving sales culture
- exhibit flexibility to work varied shifts including weekends, holidays, and extended hours as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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