General Manager

Dearborn, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $69,572.00

Work Schedule

Weekend Shifts

Benefits

Paid training

Premium health insurance

Dental Insurance

Vision Insurance

Paid Maternity Leave

401k Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career advancement opportunities

Job Description

Victra is a leading retail company specializing in wireless services and solutions, dedicated to providing superior customer experiences and cutting-edge technology products. Known for its commitment to innovation and customer satisfaction, Victra operates a fast-paced retail environment that focuses on delivering personalized wireless solutions to meet the evolving needs of its customers. The company emphasizes a culture of high performance, teamwork, and continuous development, ensuring each store reflects the company's vision and values.

The General Manager at Victra plays a crucial role in overseeing all retail store functions, ensuring the seamless operation of the store while driving the business towards hig... Show More

Job Requirements

High school diploma or GED
1-3 years of experience in a retail sales environment
2 years of leadership or supervisory experience
Management experience in a commissions-based sales environment
Proven ability to achieve challenging sales goals
Ability to balance multiple priorities in a fast-paced environment
Strong communication and coaching skills
Basic interviewing and staffing knowledge
Customer service experience
Willingness to work evenings, weekends, holidays, and peak periods
Must be at least 18 years old
Legal authorization to work in the United States
Ability to lift ten pounds
Ability to stand for long periods

Job Qualifications

1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
Management experience in a commissions-based sales environment
Proven track record of achieving challenging team and individual sales goals
Balanced multiple opposing priorities in a multifaceted environment
Set goals, evaluated performance, and developed a high performing team
Basic interview skills and enhanced staffing knowledge
High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
At least 18 years of age
Legally authorized to work in the United States

Job Duties

Building, developing, and mentoring your sales team
Working through teams to teach, coach and follow our sales process with Every Guest Every Time
Attracting and retaining top caliber employees
Brand advocate for Victra
Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives
Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store
Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully
Developing and implementing sales tools and initiatives
Maintaining the performance of your store by running retail inventory compliance
Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports
Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base
Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
Owning all guest escalations and providing a timely resolution
Clearly communicating company objectives and priorities to team members and providing timely follow up
Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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