Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
ECHO Suites, located in Knoxville, Tennessee, is a distinguished hotel known for its commitment to providing exceptional hospitality and guest experiences. Operating under the umbrella of Hotel Management and Consulting, Inc., ECHO Suites prides itself on combining comfort, modern amenities, and personalized service to deliver memorable stays for both business and leisure travelers. With an emphasis on community engagement and operational excellence, ECHO Suites has established itself as a competitive player in the hospitality industry, attracting guests who value quality accommodations and attentive care.
Hotel Management and Consulting, Inc., the hiring establishment, offers dynamic and strategic hotel management solutions, ensuri... Show More
Hotel Management and Consulting, Inc., the hiring establishment, offers dynamic and strategic hotel management solutions, ensuri... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver's license
- Minimum 1 year experience in hotel management or a related field
- Ability to work flexible hours, including weekends and holidays
- Strong interpersonal and communication skills
- Physical ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for extended periods
- Ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs
- Proficiency in basic computer applications
Job Qualifications
- Valid driver's license
- 1+ years of experience as a hotel general manager
- Proficient computer skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive and aggressive in solving problems
- Strong leadership and team development skills
- Excellent verbal and written communication skills
Job Duties
- Recruit, train, and motivate a dedicated team of 6-12 staff members
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Ensure the hotel is always Guest Ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Manage and address guest reviews to maintain review standards
- Follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L to facilitate successful hotel operations
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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