Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
Performance-based annual raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA with employer contribution
HSA with Employer Contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a fast-casual restaurant chain known for its made-to-order sandwiches, community engagement, and a vibrant, welcoming atmosphere. Founded with the vision of serving delicious, fresh food in a friendly environment, Potbelly has grown into a beloved brand with numerous locations nationwide. The company highly values creating a workplace culture that fosters teamwork, inclusion, and a sense of belonging for both its employees and customers. Their commitment to quality and customer experience is evident in every aspect of their operations, from food preparation to customer service. Potbelly is not just about sandwiches; it represents a fun, dynamic workplace... Show More
Job Requirements
- Open availability
- Ability and stamina to work a minimum of 45 hours per week
- Ability to stand/walk for 8-9 hours as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Must meet food safety certification requirements (Illinois applicants must become certified within 30 days of employment)
- Ability to manage potential allergens such as peanut products, egg, dairy, gluten, soy, seafood and shellfish
- Must be friendly and customer service oriented
- Must be a team player and enjoy working in a fast-paced environment
- Must be able to maintain deadlines and prioritize while running an effective shift
- Must have strong problem-solving skills and a positive attitude
- Must have the ability to build and develop strong teams and handle conflict resolution
- Must have strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Ability to handle higher noise levels and active shop environment
Job Qualifications
- Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Strong organizational skills and ability to multitask
- Effective interviewing and team management skills
- Proficient with Microsoft Office
- Ability to understand and interpret financial reports
- Strong business acumen
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select and hire great people who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule Associates, Certified Trainers and Shift Leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Control cost of goods, variances and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales
- Control assigned P&L line items
- Spend 80-90 percent of time on the shop floor in the Front of the House
- Maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints and issues
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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