General Manager

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $46,900.00 - $70,100.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

Career development opportunities

Flexible Schedule

Job Description

Papa John’s is a renowned international pizza restaurant franchise known for its commitment to quality and customer satisfaction. Founded in 1984, it has grown into one of the leading pizza delivery and takeout chains globally, offering a wide array of pizzas, sides, and desserts. Operating with the philosophy of using better ingredients to deliver better pizza, Papa John’s emphasizes fresh, high-quality products paired with excellent customer service. The company fosters a dynamic and rewarding work environment where team members are encouraged to excel and take pride in their work.

The role of General Manager at Papa John’s entails comprehensive respo... Show More

Job Requirements

High school diploma or GED
Valid driver’s license with proof of insurance and ability to drive
Two years restaurant management or supervision experience preferred
Serv-Safe or local or state food service certification preferred
Skills in cash management planning organization and effective communication

Job Qualifications

High school diploma or GED
Serv-Safe or local or state food service certification preferred
Two years restaurant management or supervision experience preferred
Must have a valid driver’s license under applicable state laws with proof of insurance and ability to drive
Skills in cash management planning organization and effective communication

Job Duties

Provide quality products by building a system of quality with team members which ensures each product meets standards and customer orders
Respond professionally and promptly to customer concerns or issues
Solicit customer feedback share it with team and use it to improve operations and build brand loyalty
Communicate train and promote quality standards to team members using available tools including Operations Manual and Team Member Handbook
Actively recruit customer focused team members maintain adequate staffing properly orient and train staff ensure compliance with appearance standards set performance expectations conduct performance reviews document and address performance issues take disciplinary action when needed coach and develop team members build an atmosphere of teamwork and fun
Manage sales goals versus budget and prior year by providing prompt friendly customer service building check averages and executing local marketing strategies
Manage profit goals versus budget and prior year ensuring food labor and other controllable costs stay within budget correct budget deviations using FOCUS System develop and implement plans to resolve trends enhance profits manage administrative cash handling inventory levels restaurant maintenance safety and security

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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