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Club Pilates

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $58,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

health benefits
401k
Paid Time Off
monthly performance bonus
competitive salary
growth opportunities

Job Description

Riser Fitness is a prominent multi-unit operator and developer within the Club Pilates franchise system, established in 2013. As one of the largest and longest operating franchisees, Riser Fitness has built a reputation in the boutique fitness industry for delivering high-quality pilates studio experiences combined with exceptional customer service. The company has a robust presence with multiple studio locations, each boasting dynamic and engaging environments designed to foster community and wellness among members. Riser Fitness thrives on innovation, growth, and personalized service, positioning itself strongly in the expanding fitness market as a leader in franchise development and operational excellence.

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Job Requirements

  • 2+ years of retail service sales or fitness sales experience
  • confident in generating personal sales and training sales associates in sales
  • ability to manage and drive 4 revenue streams including memberships retail private training and teacher training
  • must be fluent in English and have excellent communication and strong interpersonal skills in person on the telephone and via email
  • ability to excel in a fast changing diverse environment
  • ability to recognize areas of improvement and make changes using good judgement
  • an affinity and passion for fitness
  • solid writing and grammar skills
  • highly organized proficient in data management
  • ability to prioritize and meet deadlines
  • professional punctual reliable and neat
  • strong attention to detail and accuracy
  • trustworthy and ability to handle confidential information
  • ability to work harmoniously with co-workers clients and the general public
  • proficiency with computers and studio software

Job Qualifications

  • 2+ years of retail service sales or fitness sales experience
  • confident in generating personal sales and training sales associates in sales
  • ability to manage and drive 4 revenue streams including memberships retail private training and teacher training
  • must be fluent in English and have excellent communication and strong interpersonal skills in person on the telephone and via email
  • ability to excel in a fast changing diverse environment
  • ability to recognize areas of improvement and make changes using good judgement
  • an affinity and passion for fitness
  • solid writing and grammar skills
  • highly organized proficient in data management
  • ability to prioritize and meet deadlines
  • professional punctual reliable and neat
  • strong attention to detail and accuracy
  • trustworthy and ability to handle confidential information
  • ability to work harmoniously with co-workers clients and the general public
  • proficiency with computers and studio software

Job Duties

  • Lead generation including grass roots marketing and networking
  • implement sales process to schedule prospects into intro classes
  • membership sales
  • manage staff schedule
  • ensure that studio retail products are stocked with accurate inventory counts
  • train and supervise sales associates
  • hire and manage instructors at the studio
  • proficiency in ClubReady including revenue reports and attendance reports
  • review instructor evaluations and assist in mentorship and disciplinary action as needed
  • independently make decisions related to high level customer service
  • collect outstanding dues
  • maintain cleanliness and organization of the Pilates Studio
  • enforce Club Pilates policies and procedures
  • ensure all forms administrative supplies and studio literature is stocked and visible
  • schedule and participate in networking community events and studio promotions
  • strategically manage marketing campaigns to generate leads for the studio

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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