Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,900.00 - $71,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free Food
Paid Time Off
Insurance reimbursement plans
Job Description
Heirloom Restaurant Group is a prominent restaurant brand management company overseeing more than 10 unique dining brands, with continuous growth in its portfolio. As a collective of passionate individuals, Heirloom emphasizes creating meaningful experiences through the communal act of sharing meals. The company places a high value on community engagement, recognizing its responsibility and connection to local friends, families, neighbors, and associates. This dedication is reflected in their mission to foster life-changing and memorable dining experiences regularly. Heirloom prides itself on honoring the natural bounty sourced from local farmers and producers by presenting their products in ways that allow their... Show More
Job Requirements
- Proven experience in restaurant management, with a focus on leadership and operational excellence
- Strong financial acumen and experience in budgeting and financial analysis
- Excellent communication and interpersonal skills
- Proficient in restaurant management software and computer applications
- Knowledge of industry trends, market dynamics, and customer preferences
- Ability to make strategic decisions and lead a diverse team
- Flexibility to work evenings, weekends, and holidays
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or a related field preferred
- Prior leadership experience in a multi-unit restaurant or hospitality environment
- Demonstrated success managing budgets and improving profitability
- Strong problem-solving and decision-making skills
- Ability to motivate and develop staff effectively
- Knowledge of health and safety regulations in the food service industry
- Experience with marketing and customer engagement strategies
- Familiarity with point-of-sale (POS) systems and inventory management software
Job Duties
- Provide overall leadership and direction for the restaurant, ensuring efficient and effective daily operations
- Oversee and manage all aspects of the restaurant, including front-of-house, back-of-house, and administrative functions
- Develop and manage budgets, forecasting revenue, expenses, and profitability
- Monitor financial performance, analyze variances, and implement strategies to achieve financial goals
- Manage inventory levels and implement systems to control food and beverage costs
- Coordinate with suppliers to ensure timely and cost-effective replenishment of stock
- Develop and execute marketing strategies to drive customer traffic and increase revenue
- Plan and oversee promotional events and partnerships to enhance the restaurant's visibility
- Analyze sales data, trends, and customer feedback to identify areas for improvement
- Prepare regular reports for management, outlining performance metrics and strategic recommendations
- Build and maintain positive relationships within the local community
- Represent the restaurant at community events and engage in outreach to enhance the restaurant's presence
- Recruit, train, and supervise staff members, including front-of-house and kitchen personnel
- Foster a positive work environment, promote teamwork, and ensure staff adherence to company policies
- Ensure compliance with local, state, and federal regulations, including health and safety standards
- Manage licensing requirements and inspections to maintain legal operations
- Collaborate with chefs and culinary staff to develop and update menus
- Determine pricing strategies based on cost analysis, market trends, and customer preferences
- Monitor food quality, presentation, and consistency to uphold the restaurant's standards
- Implement and enforce health and safety regulations to ensure a clean and safe dining environment
- Greet customers with a friendly and welcoming attitude
- Provide excellent customer service by answering questions, offering assistance, and processing orders accurately
- Receive and process customer orders, ensuring accuracy in item selection and pricing
- Enter orders into the point-of-sale (POS) system promptly and efficiently
- Address customer concerns or issues related to orders, payments, or service
- Collaborate with senior management to resolve more complex problems
- Handle cash, credit cards, and other forms of payment accurately
- Provide change to customers and process transactions in accordance with established procedures
- Follow cash handling policies and procedures to prevent discrepancies
- Adhere to security measures to safeguard against theft or fraud
- Complete end-of-shift procedures, including balancing cash registers and preparing reports
- Secure cash and close out the POS system accurately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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