Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,200.00 - $70,600.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
ECHO Suites in Knoxville, TN, is a distinguished hotel known for its exceptional guest services and commitment to operational excellence. As part of the dynamic hospitality industry, this establishment prides itself on providing a welcoming and comfortable environment for travelers while maintaining high standards of cleanliness and service. The hotel is a vibrant part of the Knoxville community, attracting both business and leisure guests with its unique charm and attention to detail. The team at ECHO Suites focuses on creating memorable guest experiences, ensuring that every visitor feels valued and attended to from check-in to check-out.
Hotel Management an... Show More
Hotel Management an... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of experience in hotel management
- ability to perform physical tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- valid driver’s license
- excellent organizational and communication skills
- proficiency in computer usage
- strong leadership abilities
- proactive problem-solving skills
Job Qualifications
- Valid driver’s license
- one or more years of experience as a hotel general manager
- proficient computer skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive and aggressive in solving problems
- strong leadership and team development skills
- excellent verbal and written communication skills
Job Duties
- Recruit, train, and motivate a dedicated team of 6-12 staff members
- provide hands-on support and guidance to ensure the team achieves outstanding results
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- manage and address guest reviews to maintain review standards
- follow brand guidelines, meet operational deadlines, manage budgets, control labor, occupancy, and P&L’s to facilitate successful hotel operations
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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