Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,800.00 - $74,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedules
Career development opportunities
Job Description
SONIC Drive-In is a renowned restaurant chain known for its iconic drive-in dining experience combining classic American fast food with a unique carhop service. With a rich heritage and a commitment to delivering quality food and exceptional customer service, SONIC has established itself as a leader in the quick-service restaurant industry. The company fosters a dynamic and fast-paced work environment where team members can thrive, grow their skills, and contribute to a fun, customer-focused culture. As a company that values teamwork, innovation, and dedication, SONIC offers career opportunities that come with competitive pay, excellent benefits, and a vibrant workplace where... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or food service management
- Ability to work flexible hours, including evenings, weekends and holidays
- Strong leadership and team-building skills
- Good communication and interpersonal abilities
- Basic computer skills
- Ability to stand for extended periods
- Commitment to providing excellent customer service
Job Qualifications
- Proven leadership experience in a food service or restaurant management role
- Strong interpersonal and communication skills
- Ability to train and motivate team members effectively
- Knowledge of food safety and sanitation standards
- Experience with employee scheduling and inventory management
- Basic financial literacy to manage budgets and control costs
- Excellent customer service skills
- Ability to handle guest complaints professionally and calmly
- Strong organizational and time management skills
- Familiarity with operational reporting and marketing planning
Job Duties
- Manages, trains, monitors and coaches crew, team members, carhops and skating carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules
- monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels
- Places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests
- Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels
- Prepare all necessary operational reports
- Develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Develop and implement a marketing plan
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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