General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,400.00 - $69,400.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program

Job Description

Ascent Hospitality is a well-established hospitality company with a wide-ranging portfolio of hotels and an ambitious pipeline of new properties and acquisitions, emphasizing a people-centered culture rather than just numbers. The company prides itself on creating memorable experiences not only for its guests but also for its team members, fostering a collaborative environment that values teamwork and shared goals. Ascent Hospitality's commitment to this culture of service and community drives its leadership philosophy, seeking accomplished leaders who are passionate about serving others, excellent communicators who are sensitive to the needs of others, and innovative trendsetters who embrace challenges and change.... Show More

Job Requirements

  • Must have 3-5 years prior experience as a general manager
  • college education preferred
  • proven experience as hotel manager or relevant role with emphasis on sales
  • understanding of all hotel management best practices and relevant laws and guidelines
  • must be responsible, reliable, ethical, employee centric, and customer centric
  • excellent written and verbal communication and interpersonal skills
  • must be able to identify operational performance, productivity, and efficiency gaps and implement corrective measures
  • ability to multi-task
  • must be able to effectively lead and motivate a team
  • proficiency in Microsoft Office applications
  • previous sales experience preferred
  • must have a valid driver’s license and be able to operate a vehicle to meet with clients

Job Qualifications

  • Proven experience as hotel manager or relevant role with emphasis on sales
  • 3-5 years prior experience as a general manager
  • college education preferred
  • understanding of hotel management best practices and relevant laws
  • aptitude in decision-making and problem-solving
  • reliable with ability to multi-task and work well under pressure
  • outstanding leadership skills
  • great attention to detail
  • excellent written and verbal communication and interpersonal skills
  • well organized and detail-oriented
  • proficiency in Microsoft Office
  • previous sales experience preferred
  • valid driver’s license and ability to operate a vehicle

Job Duties

  • Manages all sources of revenue including rooms, housekeeping, food and beverage, engineering, and other departments
  • ensures all departments are profitable and maintain strong working relationships
  • assists in the development and implementation of sales and marketing programs and quarterly sales strategy reports
  • actively participates in sales discussions, meetings, and calls
  • involved in community and/or government affairs
  • creates the hotel’s annual budget and monitors performance throughout the year
  • manages the hotel through a hands-on approach, motivating employees and ensuring employee development and retention
  • ensures outstanding guest service and adherence to brand standards
  • protects the hotel and its assets through preventative maintenance programs
  • adheres to all franchise and company procedures and regulations
  • complies with corporate accounting procedures
  • inspects property daily to ensure safety, comfort, cleanliness, and guest satisfaction
  • conducts daily huddles and weekly leadership meetings
  • selects, trains, and directs department managers and supervisors
  • monitors performance and develops employees' career paths
  • conducts performance appraisals and administers disciplinary measures
  • aggressively reduces accidents and minimizes workers’ compensation and unemployment claims
  • remains visible and available to guests at all times
  • implements brand service culture
  • manages budget concepts and safeguards financial tracking
  • develops actions for improvement and cost savings
  • coordinates management team planning and employee recruitment and training
  • works front desk shifts as needed
  • handles guest complaints and incidents
  • maintains contacts with public authorities
  • attends monthly employee meetings
  • maintains professional appearance and image
  • performs other duties as required

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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