Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $100,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Holiday pay
Health Insurance
Vision Insurance
Dental Insurance
Wellness rewards program
Job Description
We are seeking a talented and experienced General Manager to lead a distinguished 53-room independent hotel located in the vibrant city of Durham, North Carolina. The hotel features a dynamic multi-outlet food and beverage operation, setting a standard for hospitality and guest experience in the region. This establishment prides itself on being an ambassador for its namesake city, emphasizing core values such as quality, kindness, and inclusivity to ensure all guests and associates feel welcome. The company culture is centered around five key pillars: Inspire Wonder through innovation and creativity; Foster Hospitality by creating inclusive environments that feel like a... Show More
Job Requirements
- Proven experience as a Hotel General Manager or Director of Operations at a full-service upscale or lifestyle hotel
- 5 plus years of progressive leadership in hotel management including executive-level roles
- Exceptional leadership listening communication and interpersonal skills
- Excellent guest relations and customer service skills
- Strong background in food and beverage management
- Strong financial planning and analysis acumen
- In-depth understanding of commercial strategies
Job Qualifications
- Proven experience as a Hotel General Manager or Director of Operations at a full-service upscale or lifestyle hotel
- 5 plus years of progressive leadership in hotel management including executive-level roles
- Exceptional leadership listening communication and interpersonal skills
- Excellent guest relations and customer service skills
- Strong background in food and beverage management
- Strong financial planning and analysis acumen
- In-depth understanding of commercial strategies
Job Duties
- Oversee all aspects of hotel operations ensuring alignment with company and property goals
- Lead all departments with a focus on excellence innovation and continuous improvement
- Promote a guest-focused environment reflecting core values by ensuring service standards across every department
- Continuously evaluate and improve guest satisfaction to uphold hotel's reputation
- Direct daily operations across front office housekeeping food and beverage facilities commercial strategy and other amenities
- Ensure process compliance and optimal use of resources for service excellence and operational efficiency
- Ensure full compliance with health safety labor and licensing regulations maintaining a safe welcoming environment
- Lead development and execution of annual budgets and financial plans
- Monitor and analyze financial performance KPIs and market trends to identify growth opportunities and cost management
- Implement strategies to maximize revenue and profitability
- Recruit develop and retain top talent fostering a collaborative inclusive workplace promoting professional growth and accountability
- Provide mentorship set clear expectations and act as an ambassador of hotel core values
- Partner with sales and marketing teams to drive occupancy revenues and elevate brand positioning
- Leverage data and insights to target key segments and attract high-value clientele
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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