Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
competitive pay
Performance-based annual raises
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a well-established fast-casual restaurant chain known for its friendly atmosphere, high-quality sandwiches, and commitment to providing great customer experiences. As a leader in the casual dining sector, Potbelly has cultivated a culture that values inclusivity, teamwork, and community engagement. The company is dedicated to fostering an environment where team members feel valued, supported, and encouraged to grow their careers while delivering exceptional service to customers. Potbelly’s emphasis on maintaining a fun and energetic workplace contributes to its strong reputation and loyal customer base. The brand continually innovates its menu offerings and shop environments to meet evolving... Show More
Job Requirements
- You want to delight customers with great food and good vibes
- You have strong written and verbal communication skills
- You love working in a fast-paced environment
- You have open availability
- You’re able to maintain deadlines and prioritize while running an effective shift
- You have strong organizational skills and the ability to multitask
- You can handle the heat of the kitchen and have knife skills
- You enjoy higher levels of noise from music, customer and employee traffic
- You can manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You are able to build and develop strong teams and handle conflict resolution
- You have strong interviewing skills
- You’re able to write effective schedules and maintain labor goals
- You have Microsoft Office skills
- You have a strong business acumen
- You have the ability to understand and interpret financial reports
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- You’re able to stand or walk for 8-9 hours or as needed
- You have the ability or stamina to work a minimum of 45 hours per week
- You’re able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois applicants must become food safety certified within 30 days of employment
Job Qualifications
- Minimum of at least 2 years as a general manager in a restaurant or retail environment with P&L responsibility preferred
- Strong written and verbal communication skills
- Ability to build and develop strong teams and handle conflict resolution
- Strong interviewing skills
- Ability to write effective schedules and maintain labor goals
- Microsoft Office skills
- Strong business acumen
- Ability to understand and interpret financial reports
- Friendly and customer service oriented
- Team player
- Experience with allergen management and food safety procedures
Job Duties
- Train, coach, and develop all shop team members to realize their potential
- Assess staff abilities and create and implement effective development plans
- Interview, select and hire great people who represent Potbelly values
- Develop and maintain Good Vibes culture that fosters strong attraction and retention
- Effectively schedule associates, certified trainers and shift leaders
- Update communication board with critical shop information
- Hold regular meetings with key shop staff
- Effectively delegate tasks to team and ensure a high standard of execution
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes
- Control cost of goods, variances and inventories within the shop
- Create a marketing plan and lead local shop marketing to increase sales
- Control assigned P&L line items
- Must spend 80-90% of time on the shop floor in the front of the house
- Ability to maintain deadlines and prioritize while running an effective shift
- Comply with health and safety standards for food, cleanliness and safety
- Effectively handle customer complaints and issues
- Others duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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