Better Buzz Coffee Company logo

General Manager

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $30.00 - $35.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
401(k) match
Paid Time Off
Paid training
Monthly bonus

Job Description

Better Buzz Coffee is a dynamic and rapidly expanding coffee company known for its commitment to quality, community, and exceptional customer experience. Founded in 2002 by two college students inspired by a passion for coffee, Better Buzz began as a modest coffee cart and has since flourished into a beloved brand with multiple locations across California, Nevada, and Arizona. The company prides itself on roasting its own organic, fair trade, and rainforest-certified coffee weekly, ensuring every cup meets the highest standards of taste and ethical sourcing. At Better Buzz, coffee is more than just a beverage—it’s a way to connect,... Show More

Job Requirements

  • High school diploma or GED required
  • Minimum 3 years of prior general management experience in a similar high-volume, high-velocity environment
  • At least 3 years of food and beverage experience
  • Availability to work a 45-hour work week
  • Ability to lead and inspire a diverse team
  • Strong communication and organizational skills
  • Competitiveness and eagerness to work in a rapidly growing company
  • Positive energy and team motivation skills
  • Willingness to participate in an 8-week training program
  • Commitment to maintaining brand standards and customer experience
  • Capability to work in a fast-paced environment

Job Qualifications

  • High school diploma or GED graduate preferred
  • 3 years of prior general management experience required in a similar high-velocity, high-volume coffee or fast casual environment
  • 3 years of food & beverage experience required
  • High volume drive thru experience a plus
  • New location opening experience a plus

Job Duties

  • Lead the team with efficiency, respect, friendliness, professionalism, knowledge, patience, awareness, compassion, courtesy, and initiative
  • Ensure that the Buzz Life Experience is being felt by each and every team member and guest backed by an amazing drink experience in a welcoming environment
  • Hire, train, motivate, and inspire others to have fun and create a better experience with every transaction
  • Lead the overall hospitality inside the 4 walls
  • Enforce all brand standards and expectations
  • Drive solid metrics and key performance indicators to our standards
  • Champion a safe, harassment-free and discrimination-free workplace
  • Create and provide timely schedules for the team
  • Execute daily labor and break compliance
  • Run a profitable location and keep food and labor costs within standard
  • Drive sales
  • Maintain a Yelp & Google score at 4.2 or higher
  • Lead all food safety standards
  • Execute accurate inventories
  • Tackle difficult conversations to resolve
  • Fairly enforce accountability
  • Become part of the neighborhood and community and learn your guests' names

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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