Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
base salary
Performance-driven bonus plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accidental death and dismemberment insurance
short-term disability insurance
Tuition Reimbursement
Career advancement and training
Funeral and cemetery benefits
Employee Referral Bonus
401K with company match
Job Description
Everstory Partners is a compassionate and mission-driven organization dedicated to supporting individuals and families during some of the most challenging times in their lives. As a national leader in the cemetery and funeral home industry, Everstory Partners combines the strength of a broad network with the empathy and warmth of local partnerships. Their core mission is to create supportive spaces where grief is acknowledged as a natural and beautiful part of the human experience, offering solace, meaning, and hope to those experiencing loss. This reflects an understanding that grief is deeply personal and complex, requiring personalized support tailored to individual... Show More
Job Requirements
- Strong combination of business operations, quality, continuous improvement, process development and management experience
- Ability to establish and maintain trust with all stakeholders
- Experienced in handling location issues including customer complaints
- Excellent customer service skills
- Experience leading multiple departments within multiple locations
- Pro-active approach with strong prioritization skills
- Excellent oral and written communication skills
- Must possess a valid driver's license and access to a personal vehicle
- Availability to work some holidays, evenings, and weekends as needed
Job Qualifications
- Bachelors degree in business or related field or equivalent professional experience
- Minimum five years of management and personnel supervision experience
- Experience with client-facing service operations and operations leadership
- General understanding of basic accounting and budgeting procedures
- Prior cemetery or funeral home management experience is strongly preferred
- Ability to lead and develop high-performing teams
- Strong communication skills both oral and written
Job Duties
- Take full ownership of daily operations and P&L for cemetery and funeral home locations
- Achieve or exceed budgeted sales and profit levels
- Review financial results and proactively correct deviations from budgets
- Act as an example of excellent customer service
- Handle escalated customer issues to provide timely resolutions
- Provide motivational leadership to teams to accomplish goals
- Facilitate weekly manager meetings to discuss staffing, development, and sales plans
- Proactively recruit, hire, train, and retain staff
- Conduct performance reviews and create individual development plans
- Manage merchandise and property inventory
- Influence and manage vendor relationships
- Ensure compliance with workplace health and safety standards
- Select and purchase materials within budget guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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