Steak 'n Shake logo

Steak 'n Shake

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Franchise Partner Program eligibility

Job Description

Steak 'n Shake is a renowned player in the quick-service restaurant (QSR) industry, known for blending a rich heritage with bold innovation to offer guests a distinctive dining experience. Operating with a relentless focus on hospitality, Steak 'n Shake ensures every guest feels welcome, valued, and well cared for, setting it apart in a competitive marketplace. As a company, Steak 'n Shake combines tradition with modernity, striving to stay at the forefront of quick-service innovation. The brand prides itself on not only delivering delicious food but also creating an environment where hospitality shines and where both customers and employees are... Show More

Job Requirements

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management, labor optimization, and operational KPIs
  • Hands-on leadership-comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems, inventory platforms, and invoice tools
  • Strong physical stamina: can lift 50 lbs, stay on your feet all day, and thrive in a fast-paced kitchen
  • Professionalism that extends to your LinkedIn profile if you have one and resume - both should tell the same story
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Qualifications

  • 3+ years of QSR or fast-casual restaurant management experience
  • Proven history of consistent work tenure and reliable leadership
  • Deep understanding of food cost management, labor optimization, and operational KPIs
  • Hands-on leadership-comfortable working the drive through or grill when needed
  • Tech-savvy with POS systems, inventory platforms, and invoice tools
  • Strong physical stamina
  • Professionalism that extends to your LinkedIn profile if you have one and resume
  • Track record in driving hospitality excellence and navigating change in a team setting

Job Duties

  • Lead by example-actively working the line, prepping food, maintaining cleanliness, and serving guests
  • Wear a professional uniform daily-shirt and tie or collared blouse-setting the tone for team presentation
  • Ensure operational excellence across all shifts: opening, mid-day, and closing
  • Uphold all brand standards, food safety practices, and service protocols
  • Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste
  • Drive labor efficiency with smart scheduling, cross-training, and station versatility
  • Proactively monitor and reduce shrinkage through strong controls and real-time coaching
  • Oversee inventory from the back door to the front line
  • Conduct regular inventory counts with attention to accuracy and waste reduction
  • Maintain strong vendor relationships and ensure tight invoice and delivery protocols
  • Recruit, train, and retain top hourly talent
  • Build a cross-functional team trained across multiple stations to maximize labor productivity
  • Inspire a high-performing culture centered on hospitality, accountability, and consistency
  • Provide clear feedback and coaching tied to operational standards and results
  • Use metrics to drive decision-making: speed of service, food quality, guest satisfaction, and labor costs
  • Reinforce systems and SOPs that create repeatable success
  • Take pride in developing a restaurant that's clean, efficient, and welcoming

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.