Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Flexible spending account
Health savings account
basic life insurance
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
Critical Illness Plan
Hospital indemnity plan
Accident Plan
Pet insurance
401(k) retirement plan
Paid Time Off
Job Description
Ivy Hospitality is a respected hotel management company known for operating select service and extended stay hotels that emphasize exceptional guest experiences and operational excellence. The organization is committed to fostering positive, inclusive, and collaborative work environments that empower its team members to deliver top-tier hospitality service. Ivy Hospitality is dedicated to upholding brand standards, promoting financial stability, and maintaining a culture of continuous improvement. With a solid reputation in the hospitality industry, Ivy Hospitality stands out for its dedication to both employee development and guest satisfaction.\n\nThe Hotel General Manager role at Ivy Hospitality is a pivotal leadership position requiring... Show More
Job Requirements
- Education: college or higher level education
- Minimum of 3 years progressive hotel management experience
- Experience with budgeting, forecasting, and cost control
- Ability to inspire and motivate a diverse team
- Strong communication and interpersonal skills
- Ability to work collaboratively with multiple departments
- Commitment to delivering high-quality guest experiences
Job Qualifications
- College or higher level education
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred
- Minimum of 3 years of progressive hotel management experience preferably within Hilton or Marriott brands
- Proven leadership skills with the ability to inspire and motivate a diverse team
- Strong financial acumen and experience with budgeting, forecasting, and cost control
- Excellent communication and interpersonal skills
- Ability to work collaboratively with sales, revenue, and other hotel departments
- Hands-on management style with commitment to delivering high-quality guest experiences
Job Duties
- Oversee all hotel operations including front desk, housekeeping, maintenance, and food and beverage if applicable
- Ensure compliance with brand standards and Ivy Hospitality policies
- Monitor and manage daily financial performance including budgeting, forecasting, and cost control
- Effectively manage and control all operational expenses including labor, overtime, supplies, enforce procurement guidelines, and implement cost saving strategies
- Lead, mentor, and develop a team including Assistant General Managers, Executive Housekeepers, Maintenance Technicians, and food and beverage staff
- Foster a positive, inclusive, and collaborative work environment
- Conduct regular performance reviews, provide coaching, and implement professional development plans
- Ensure exceptional guest service standards are consistently met
- Address and resolve guest complaints and issues promptly and effectively
- Monitor guest feedback and implement improvements to enhance guest satisfaction
- Collaborate with sales and revenue leaders to develop and execute strategies to maximize occupancy and revenue
- Participate in local market sales activities and community events to promote the hotel
- Analyze market trends and competitor performance to inform pricing and promotional strategies
- Ensure the hotel complies with all local, state, and federal regulations
- Implement and monitor health and safety protocols to ensure a safe environment for guests and staff
- Maintain accurate records and documentation as required by law and company policy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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