General Manager

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $75,000.00

Work Schedule

Standard Hours

Benefits

competitive salary with quarterly performance-based bonuses

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Long and short term disability coverage

Vacation pay

sick pay

Holiday pay

401K Program

Employee assistance program

Opportunities for growth and career development

Job Description

Home2 Suites by Hilton Orlando South International Drive is a vibrant hotel managed by Vista Host Management & Development Company. This hotel caters to both families and business travelers, positioned conveniently near popular theme parks, shopping destinations, and dining venues. The property features spacious suites designed for extended stays and amenities such as complimentary breakfast, an outdoor pool, and a 24-hour fitness center. These conveniences make it a comfortable and attractive option for travelers seeking long-term accommodations and quality services in the Orlando area.

As part of the Vista Host portfolio, Home2 Suites by Hilton Orlando South International Drive ... Show More

Job Requirements

Must be able to communicate effectively, both written and verbally
Must be able to stand for long periods
Must be able to lift up to 40 lbs
Must be able to move throughout the building, bend, stoop, and reach to assist staff in completing tasks as needed, with or without reasonable accommodation

Job Qualifications

Proven ability to drive guest satisfaction, motivate teams, and maintain accountability
Strong understanding of hotel KPIs and financial metrics (Occupancy, ADR, RevPAR, GOP, CPOR, etc.), with the ability to translate data into actionable strategies
Familiarity with basic hotel accounting processes (Accounts Receivable, Accounts Payable, Cash Reconciliation, General Ledger, P&L Statements, etc.)
Proficiency in Microsoft Office, particularly Excel, with the ability to manage and manipulate data
Strong communication skills, both written and verbal, with the ability to inspire and lead

Job Duties

Oversee all hotel operations in accordance with the organizational chart, ensuring compliance with SOPs, policies, and service standards
Lead initiatives related to capital projects, renovations, brand enhancements, and customer service improvements
Manage the hotel's profitability, ensuring that revenue and guest satisfaction targets are met or exceeded
Make decisions that align with the best interests of the hotel ownership and set both short- and long-term strategic goals for the property
Implement improvement actions and cost-saving measures
Analyze P&L statements and business reports, implementing strategies to enhance financial performance
Maximize room yield and revenue through effective sales practices and yield management programs
Manage procurement of supplies and equipment, negotiating contracts with vendors for essential services
Address guest complaints, ensuring effective service recovery procedures
Conduct regular briefings and meetings with department heads
Lead the hiring and development of key staff members, focusing on career progression and team effectiveness
Provide continuous coaching and leadership to the hotel team, driving results
Respond to audits and implement improvements for continual growth
Perform other duties as assigned by management

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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