Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $70,300.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Employer Matching 401K Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Vacation pay
Holiday pay
Management training
Job Description
Aperture Hotels is a distinguished hotel management company known for overseeing a diverse portfolio of renowned brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, and an Independent property. The company prides itself on fostering a dynamic and inclusive work environment that emphasizes professional and personal growth for its employees. Aperture Hotels is committed to providing a supportive atmosphere where team members are respected, valued, and recognized for their contributions. The company promotes core values such as transparency, accountability, curiosity, growth, value creation for stakeholders,... Show More
Job Requirements
- Minimum 2+ years of documented, franchised select service hotel management
- Ability to leverage provided technology to effectively manage the property
- Must possess an ability to take direction, manage employees, accomplish tasks independently, and pay attention to detail, to ownership's high standards, with little supervision
- Ability to supervise, delegate, and manage several tasks at once
- Ability to remain calm and in control in emergency or difficult situations
- Ability to work a flexible schedule, including weekends
Job Qualifications
- Minimum 2+ years of documented, franchised select service hotel management experience
- Ability to leverage technology to manage property effectively
- Ability to take direction, manage employees, accomplish tasks independently, and pay attention to detail to ownership's standards
- Ability to supervise, delegate, and manage multiple tasks simultaneously
- Ability to remain calm and in control in emergencies or difficult situations
- Ability to work a flexible schedule including weekends
Job Duties
- Coordinate and actively manage housekeeping, maintenance, breakfast service, and guest reception departments to ensure a consistent, high quality guest experience
- Monitor guest satisfaction scores on a daily basis
- Respond to guest complaints and resolve issues to satisfactory resolutions
- Continually monitor local market and comp set and strategically calibrate rates to outperform the local comp set
- Engage local community through CVB, Chamber, and others to stay connected to events in the area
- Implement and maintain an effective sales and marketing plan
- Manage sales director to ensure group bookings, LNRs, and SMERF business
- Engage with guests to gain feedback on guest experience
- Hire, train, and develop new employees
- Delegate appropriate duties to maximize employee labor hours and minimize turnover
- Maintain all hotel departments and operations within budget
- Utilize conservative economics in ordering supplies to ensure best ROI
- Work with ownership to create budgets and forecasts
- Supervise cleaning and preventative maintenance initiatives
- Exceed brand and ownership standards
- Ensure daily, weekly, and monthly reporting is complete
- Monitor employee labor hours to stay within budget
- Ensure department heads complete responsibilities and checklists
- Inspect rooms with housekeepers weekly
- Submit purchase orders timely
- Be on call 24 hours for hotel issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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