Freddy's Frozen Custard & Steakburgers logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $59,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
performance bonuses

Job Description

Freddy's is a well-established restaurant chain known for its commitment to quality, excellent hospitality, and efficient operations. Freddy's prides itself on providing a dining experience that emphasizes freshness, superior service, and customer satisfaction. As a reputable and fast-growing brand in the foodservice industry, Freddy's operates multiple locations and maintains high standards to ensure consistency and excellence across its stores. This company atmosphere promotes teamwork, employee development, and a customer-first approach, making it an attractive employer for dedicated hospitality professionals.

The Restaurant General Manager role at Freddy's is a dynamic and leadership-driven position responsible for overseeing the entire operatio... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • minimum of 3 years experience in restaurant management or a similar leadership role
  • ability to stand and walk for extended periods
  • capability to lift and carry up to 75 pounds
  • proficiency in Microsoft Office, Excel, Word, and Internet
  • flexible schedule to work varied hours and days
  • strong problem-solving and conflict resolution skills
  • commitment to maintaining health and safety standards
  • excellent organizational and communication skills

Job Qualifications

  • Proven leadership experience in restaurant management
  • strong communication and interpersonal skills
  • knowledge of company standard operation procedures
  • ability to train and motivate teams
  • experience with financial performance management including labor and food cost control
  • proficiency with Microsoft Office, Excel, and Word
  • familiarity with health department regulations and safety standards
  • ability to manage customer satisfaction and resolve complaints effectively
  • physical capability to meet job demands

Job Duties

  • Ensures all company standard operation procedures are followed
  • teaches and practices Freddy's standards of quality, timeliness, and service
  • maintains an environment of open communication, positive attitudes, and trust-based relationships with all personnel
  • ensures customer satisfaction is the highest priority for all employees
  • conducts daily labor analysis to achieve target labor percentage
  • enforces quality control standards and procedures
  • monitors sales trends, develops forecasts, and makes effective decisions to control key cost of sales and labor
  • ensures full restaurant compliance with all health department regulations
  • addresses critical violations on inspections and provides corrective actions
  • meets guest needs, resolves guest complaints and concerns
  • reviews and approves all schedules and forecasts
  • coordinates opening and closing activities
  • completes operational checklists daily
  • ensures cash handling procedures are followed
  • resolves conflicts and improves team performance
  • uses Microsoft Office, Excel, Word, and Internet effectively
  • manages physical tasks including standing and walking for extended periods
  • oversees product ordering consistent with sales volume

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.