Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel chain known for offering affordable extended stay accommodations that emphasize comfort, convenience, and customer satisfaction. With a commitment to providing a high level of quality and guest experience, InTown Suites operates multiple hotel properties across various locations, fostering a diverse and inclusive workplace culture. The company prides itself on creating a quiet and clean environment suitable both for guests seeking comfortable extended lodging and for employees dedicated to maintaining high standards in hospitality service. At InTown Suites, every property contributes to the company's overarching goal of delivering excellent accommodations combined with outstanding customer service.... Show More
Job Requirements
- Minimum 3 years’ management and supervisory experience
- high school diploma or equivalent
- valid driver’s license
- current auto insurance
- functioning automobile
- English language proficiency in reading, writing, speaking and understanding
- ability to interpret reports and internal information
- mathematical skills for financial calculations
- computer proficiency with front office systems
- knowledge of related departmental operations
- strong communication skills
- ability to work long hours
- ability to manage multiple tasks and stressful situations
- good judgment and problem-solving abilities
- sales and marketing knowledge
Job Qualifications
- Minimum 3 years’ experience in management and supervisory experience
- high school diploma preferred or equivalent combination of education and experience
- possess valid driver’s license, current auto insurance, and functioning automobile
- ability to read, speak, write and understand the English language
- ability to read and interpret reports and internal hotel information
- sufficient mathematical skills for forecasts and reports
- general computer proficiency and knowledge of Front Office/Front Desk management
- knowledge of related department operations including guest relations and up selling techniques
- ability to communicate clearly
- flexibility to work long hours as needed
- ability to manage multiple activities in stressful situations
- effective judgment and problem-solving skills
- salesmanship and knowledge of local competitive landscape
Job Duties
- Recruit, interview and hire all property staff
- training, development and support of property staff
- responsible for office operations including check-in and check-out, money control, bookkeeping and payroll functions
- ensure excellent guest service
- develop expertise on computer operating system
- identify and manage repair and maintenance issues
- identify capital expenditure needs and assist with completion of capital expenditure projects
- identify and follow up on life and safety issues and inspection issues
- maximize financial performance through revenue management and pricing recommendations
- meet budgets through P&L analysis and effective cost and inventory control
- assist in preparation of annual budgets
- monitor competitors for their market
- drive sales through local marketing
- develop and maintain positive relationships with all local governmental authorities
- assist in recruitment and training of other General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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