Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hotel chain known for providing affordable extended stay options to travelers across multiple locations. The company prides itself on offering a comfortable, quiet, and clean environment for guests while maintaining an inclusive and diverse workplace culture for its employees. As a major player in the hospitality industry, InTown Suites strives to deliver exceptional guest experiences through quality service and operational excellence. The company’s properties cater primarily to guests seeking long-term accommodations, making guest satisfaction and property upkeep critical aspects of operational success. The organizational culture emphasizes teamwork, career growth, and work-life balance, highlighted by the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years management and supervisory experience
- Valid driver’s license and current auto insurance
- Must own a functioning automobile
- Proficiency in English language
- Strong mathematical and analytical skills
- Computer proficiency especially in front office operations
- Excellent communication skills
- Ability to work long hours and handle stress
- Strong organizational skills
- Effective problem-solving skills
- Knowledge of sales and market competition
Job Qualifications
- Minimum 3 years experience in management and supervisory roles
- High school diploma preferred, or equivalent combination of education and experience
- Valid driver’s license, current auto insurance, and functioning automobile
- Ability to read, speak, write and understand English
- Ability to read, understand, and interpret hotel reports and information
- Proficient math skills for forecasts and reports
- General computer proficiency and thorough knowledge of front office management
- Knowledge of related department operations including service standards, guest relations, and up selling techniques
- Strong communication skills
- Ability and flexibility to work long hours and manage stressful situations
- Ability to organize work and the efforts of others
- Effective judgment and problem-solving abilities
- Salesmanship and knowledge of the local competitive landscape
Job Duties
- Recruit, interview and hire all property staff
- Training, development and support of property staff
- Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
- Ensure and provide excellent guest service
- Develop expertise on computer operating system
- Identify and manage repair and maintenance issues
- Identify capital expenditure needs and assist with completion of capital expenditure projects
- Identify and follow up on life/safety issues and inspection issues
- Maximize financial performance through revenue management and pricing recommendations
- Meet budgets through P&L analysis and effective cost and inventory control
- Assists in preparation of annual budgets
- Monitor competitors for their market
- Drive sales through local marketing
- Develop and maintain positive relationships with all local governmental authorities
- Assist in recruitment and training of other General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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