Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,000.00 - $69,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Employer paid basic life and AD and D insurance
Employer Paid Long Term Disability
Optional employee paid voluntary benefits
short-term disability
Buy-Up Long-Term Disability
supplemental life insurance
Dependent Life Insurance
401(k) savings plan
Paid Time Off
Job Description
Common Oaks Lodging, a division of Concord Hospitality, is a renowned hospitality company known for its commitment to providing exceptional lodging experiences through its various brands. With a focus on quality service, operational excellence, and associate development, Concord Hospitality has built a reputation for investing in its team members and creating environments where both employees and guests thrive. The company’s "Associate First" culture ensures that every employee is valued, recognized, and supported in their personal and professional growth. By fostering a diverse and inclusive workplace, Common Oaks Lodging and Concord Hospitality aim to deliver the best customer service and quality... Show More
Job Requirements
- Minimum three years related hospitality management experience required
- Four-year degree highly preferred
- Basic knowledge of computers and software including ability to use email, word processing, and spreadsheet software
- Ability to organize multiple projects, manage and prioritize multiple tasks, and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Ability to communicate effectively with guests, associates, supervision, and others
- Ability to read and write simple correspondence
- Ability to work flexible hours including weekends and various shifts
- Ability to travel locally and occasionally out of town
- Ability to maintain property standards for cleanliness and safety
- Organizational and leadership skills
- Effective problem-solving and customer service orientation
Job Qualifications
- Minimum three years related hospitality management experience
- Four-year degree highly preferred
- Basic knowledge of computers and software including ability to use email, word processing, and spreadsheet software
- Ability to organize multiple projects, manage and prioritize multiple tasks, and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Strong leadership and customer service skills
- Conversational Spanish beneficial
Job Duties
- Ensure associates at the property are driving the Company initiatives such as GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right and Stop the Leaks
- Demonstrates and promotes a 100% commitment to providing the best possible experience for guests and employees
- Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA
- Manage labor standards and property level expenses to achieve maximum flow-through to the bottom-line profit
- Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks
- Participate and monitor monthly inventory of supplies and equipment ensuring purchases made are within budget and by approved vendors
- Work with District Manager and Regional Director of Field Sales to manage all sales activities and meet revenue objectives
- Identify and seek out potential business in local market maintaining relationships with local companies and key people
- Promote 100% guest satisfaction throughout property instilling this objective to supervisors and hourly associates
- Ensure all guest related issues are resolved consistently with company goals and objectives
- Recruit qualified applicants and train employees in accordance with company standards
- Communicate all policies and procedures to entire staff and conduct regular meetings
- Inspect and document repairs and cleanliness of property with PM to ensure upkeep and appearance
- Build solid client relationships in the district and with staff at each assigned hotel
- Uphold and enforce ESH and Common Oaks standards and policies at the hotel level
- Adhere to employment laws and regulations
- Perform duties in all aspects of hotel operations as needed
- Directly manage and supervise 8 to 10 employees on the property
- Monitor social media websites for timely and appropriate responses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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