General Manager

Nampa, ID, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

flexible scheduling

Job Description

Mountain Mike's Pizza is a well-established pizza restaurant chain known for its casual, family-friendly atmosphere and commitment to high-quality food. With over 40 years of experience in the industry, Mountain Mike's Pizza has expanded to more than 200 locations across California, Oregon, Nevada, and Utah. The brand prides itself on using only the freshest and finest ingredients in every pizza, maintaining a strong reputation for quality and customer satisfaction. The company culture revolves around a dedication to excellence in food preparation, customer service, and a welcoming environment for guests of all ages. Mountain Mike's Pizza is continuously growing and aims... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years of experience in restaurant management or related field
Ability to work flexible hours including evenings, weekends, and holidays
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to handle multiple tasks and work in a fast-paced environment
Basic computer proficiency
Knowledge of cash handling procedures
Ability to train and motivate staff
Strong problem-solving abilities
Familiarity with health and safety regulations
Must be able to stand for extended periods
Ability to lift up to 25 pounds
Valid food handler's permit if required
Prior experience in pizza restaurant brands or similar establishments is an asset

Job Qualifications

Experience in restaurant management or similar leadership role
Knowledge of food safety and sanitation regulations
Excellent customer service and communication skills
Ability to manage financial operations including cash handling and payroll
Proficient with point-of-sale software and basic computer applications
Strong organizational and multitasking abilities
Ability to train and develop staff
Experience with inventory control and purchasing
Familiarity with social media platforms for marketing
Understanding of labor and food cost control
Ability to promote community engagement programs
Previous experience in pizza brands or similar food service environment is preferred
Ability to resolve operational problems and employee issues
Leadership skills and ability to foster a positive work environment

Job Duties

Promote, work, and act in a manner consistent with the mission of the restaurant
Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
Ensure that all beverages and alcohol products are consistently stocked and accurately priced in the POS
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
Achieve company objectives in sales, labor cost, food cost, customer service, food quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
Compile and balance cash receipts at the end of the day or shift
Perform various financial activities, such as cash handling, deposit preparation, and payroll
Perform inventory on monthly basis, reports are due by 5th of each month
Supervise and even participate in kitchen and dining area cleaning activities if needed
Investigate and resolve complaints regarding food quality, service, or accommodations
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures
Control inventories of food, equipment, small ware, liquor, and report shortages
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services
Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
Forecast staff, equipment, and supply requirements, based on a master menu
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
Assign duties, responsibilities, and workstations to employees in accordance with work requirements
Promote our community programming through Dine-and-Donates and our Fundraiser Card program
Promote on-line ordering by ensuring all staff understands the platforms and is able to walk customers through ordering through these platforms
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
Be knowledgeable of restaurant policies regarding personnel
Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis
Continually strive to develop staff in all areas of managerial and professional development

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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