Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,200.00 - $73,600.00
Work Schedule
Flexible
Benefits
flexible schedules
Direct Deposit
Growth and development
Free Meals
Company paid life insurance
Medical insurance
Dental Insurance
Vision Insurance
401(k)
quarterly bonuses
on the job training
Advancement opportunities
Paid Time Off
Shoe credits
Performance based wage increases
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its square-shaped hamburgers, quality ingredients, and commitment to customer satisfaction. Founded in 1969, Wendy's has grown to become one of the leading quick-service restaurants in the world, with thousands of locations across several countries. The company prides itself on its strong brand reputation, innovative marketing campaigns, and dedication to fostering a positive and inclusive work environment for its employees. Wendy's places a strong emphasis on team building, operational excellence, and delivering a superior customer experience through consistent quality and service.
As a Restaurant Manager at Wendy's, you will p... Show More
As a Restaurant Manager at Wendy's, you will p... Show More
Job Requirements
- High school diploma or GED
- Two years supervisory experience
- Must be at least 18 years of age
- Must be able to pass criminal background check and drug screening
- Must have general knowledge of state and federal employment laws
- Ability to quickly learn and train others in Wendy's systems
- Ability to work in fast-paced environment with noise and temperature variations
- Must be able to stand for prolonged periods
- Frequent lifting and carrying up to 50 pounds, reaching, pushing, pulling, bending, kneeling and stooping
- Ability to multi-task while maintaining composure and giving sound advice
- Must take and give direction and work well in a team
- Must exhibit professionalism and discretion when resolving customer concerns
- Flexibility to work a 50-hour work week including all dayparts and days
- Ability to travel to other restaurants as needed
- Must have and maintain ServSafe Certification
- Must have reliable transportation
Job Qualifications
- High school diploma or GED
- Two years supervisory experience
- Knowledge of Wendy's systems and ability to train others
- Ability to work and perform duties in a fast-paced environment
- Strong leadership, communication and problem-solving skills
- Ability to multi-task while maintaining composure and direction
- Strong customer orientation and professionalism
- Must have and maintain ServSafe Certification
- Reliable transportation and ability to travel to other restaurants as needed
Job Duties
- Maximizing store sales goals versus budget and prior year, including participation in marketing programs
- Evaluating store performance at specified intervals using company inspection forms
- Analyzing restaurant performance data to make recommendations for developing and implementing appropriate plans
- Managing assigned store requirements for new product rollouts and procedures
- Ensuring protection of the Wendy's brand and assets through store compliance with company policies
- Training, monitoring and reinforcing food safety procedures according to company policies and health regulations
- Coaching and retraining managers and taking corrective actions with support from district manager
- Managing food, labor and paper costs and other controllable expenses
- Investigating and resolving customer complaints within the restaurant
- Evaluating store performance and implementing action plans to improve store ratings
- Conducting regular managers' meetings to communicate priorities
- Ensuring People Excellence culture by developing subordinates to maximize contributions
- Executing proper training and development through current systems and practices
- Ensuring achievement of staffing levels by recruiting, developing, recognizing and retaining management and crew
- Preparing and conducting performance feedback and appraisals
- Taking corrective actions related to customer service or performance issues
- Ensuring continual improvement of quality, service and cleanliness standards
- Utilizing the Customer Experience Playbook to delight customers
- Diagnosing service issues and directing managers and crew to resolve them
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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