Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,500.00 - $69,600.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career Development
Job Description
Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating day-making experiences that ignite a chain reaction of good throughout communities. With a focus on teamwork, exceptional guest service, and business excellence, Caribou Coffee brings to life its core purpose by delivering the best coffee and fostering an inclusive and engaging environment for both employees and customers. The company emphasizes integrity, growth, and a passion for coffee that transcends the ordinary, making every visit memorable and impactful. Caribou Coffee is not just a workplace but a community where individuals can be themselves, develop meaningful relationships, and contribute... Show More
Job Requirements
- Have reliable transportation
- Be 18 years of age or older
- Ability to work full-time (47 hours per week) including early mornings, evenings, weekends and holidays
- Willingness to learn new systems and tools as they are introduced
- Ability to manage budgets and financial planning
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Commitment to upholding food safety and sanitation standards
Job Qualifications
- A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education
- Must be 18 years of age or older
- Have reliable transportation
- Ability to work full-time (47 hours per week) including early mornings, evenings, weekends and holidays
- Willingness to learn new systems and tools as they are introduced
- ServSafe certification or ability to receive a certificate within 90 days of employment
- Experience with sales building, Profit & Loss (P&L) statements, recruitment, and training
- Keen aptitude for store systems including Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper
- Valid driver’s license
- High school diploma or GED equivalent
Job Duties
- Ensure the store is fully staffed for upcoming shifts including making certain that all store schedules are up to date and written in a timely and effective manner
- Develop creative team member engagement strategies and foster a culture of continuous internal growth and development
- Build and maintain a high-performing team through goal and standard setting, accountability, inspiration, and consistency
- Responsible for the execution and team training completion of role-based training programs, promotional window training, and all other onboarding and training initiatives
- Provide ongoing coaching, feedback, and recognition to team members to support their development, enhance performance, and foster a positive and motivating work environment
- Model and uphold company policies, practices, and standards, and ensure a safe and supportive environment for team members and guests
- Use assigned Caribou systems and tools in the appropriate manner and timeline
- Lead by example to inspire and empower team members to deliver outstanding guest experiences by fostering a culture of excellence, continuous improvement, and fun
- Facilitate the timely resolution of employee/customer relations, supply chain management, and asset management-related issues
- Drive strategies to consistently improve guest satisfaction, speed of service, and loyalty through actionable insights and results-driven initiatives
- Take ownership and lead with passion and vision to drive store performance, inspiring the team to drive sales, profitability, and operational excellence
- Commitment to excellence for regular and adaptable scheduling as needed
- Manage supply chain processes and asset management to ensure timely replenishment, accurate stock levels, and efficient resource allocation, minimizing disruptions and supporting seamless store operations
- Utilize financial planning knowledge to manage budgets for the store and company
- Manage the Operating Statement and other financial inputs to analyze trends and make appropriate adjustments
- Create energy, enthusiasm, and focus on meeting and exceeding sales goals
- Support the delivery of operational excellence to drive in-store sales initiatives that enhance overall business performance
- Manage inventory and waste to ensure operational efficiency and minimize loss
- Maintain rigorous standards in food safety, sanitation, and health protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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