Capstone Concepts

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,600.00 - $68,200.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Never have to work a night shift
competitive pay
Health Insurance
401k
Paid vacation
Excellent training
Opportunities to Advance

Job Description

First Watch - Your Daytime Cafe is the fastest growing breakfast, brunch, and lunch restaurant concept in the United States, boasting over 400 units nationwide. Operated under Capstone Concepts, which owns 11 franchised locations across Tennessee and Asheville, North Carolina, First Watch is a well-established and highly respected name in the casual dining industry. They are known for their fresh, quality food and commitment to excellent customer service. Capstone Concepts is expanding and currently seeking dedicated restaurant managers including General Managers, Assistant General Managers, and Café Managers for all its locations, with future expansion planned in Oak Ridge, Tennessee, expected... Show More

Job Requirements

  • Professional presentation and demeanor
  • Passion for fresh food and customer service
  • Strong work ethic and integrity
  • Ability to attract and foster quality staff
  • Effective oral and written communication skills
  • Ability to work more than 40 hours weekly, often 50-55 hours
  • Experience leading in kitchen and dining room operations
  • Ability to walk and stand for approximately 10 hours per shift
  • Ability to lift up to 50 pounds
  • Moderate exposure to extreme temperatures
  • Valid driver's license and automobile insurance
  • Must pass background check and drug screening
  • Alcohol Servers Permit if required by location

Job Qualifications

  • Four years management experience in full-service restaurants
  • Minimum two years as a General Manager
  • Black Hat or Black Apron certification preferred
  • Ability to work under high stress
  • Extensive kitchen experience
  • Proficiency in Microsoft Office
  • Strong organizational skills
  • Hands-on leadership style
  • Valid driver's license and vehicle insurance
  • Ability to motivate and develop team members
  • Good written and verbal communication skills
  • Time management skills and multitasking ability
  • Strong decision-making and problem-solving skills

Job Duties

  • Support the mission, vision, and values of First Watch restaurants
  • Develop and maintain a culture of accountability, integrity, service and trust
  • Develop a management team for future growth
  • Provide management coverage and direct supervision of operations
  • Exercise shift-to-shift financial control to meet sales, revenue, and profitability goals
  • Provide hands-on leadership working all positions and giving daily feedback
  • Ensure excellent customer service and respond to customer feedback
  • Ensure policies, procedures, and training are followed
  • Participate in certification and development of team members
  • Maintain the highest standards of cleanliness and food safety
  • Participate in manager meetings and corporate calls
  • Manage internal and external communications effectively
  • Oversee cash deposits, supplies, and budget adherence
  • Ensure compliance with health inspections and safety regulations
  • Conduct hiring activities and recommend new hires
  • Hold training classes and product training sessions
  • Review paperwork accuracy and participate in budgeting
  • Monitor P&L statements with the team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.