Dunkin' - Franchisee Of Dunkin Donuts logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $60,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Bonus Pay

Job Description

This job opening is for a Restaurant General Manager position at a well-established quick service restaurant brand. The company is known for its commitment to delivering great guest service and maintaining high operational standards. As a full-time career opportunity, the role is based in Arlington Heights, IL, offering a competitive starting salary of $60,000 per year. The restaurant is part of a broader brand network, ensuring adherence to all brand standards and food safety regulations. The position entails close collaboration with the franchise owners and the brand's Field Operations team to ensure seamless restaurant operations and customer satisfaction.

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Job Requirements

  • Basic computer skills
  • fluent in spoken and written English
  • basic math and financial management skills
  • minimum three years of general manager or similar experience in retail, restaurant or hospitality
  • college degree preferred
  • driver's license required
  • eligibility to work in the US
  • ability to reliably commute or planning to relocate to Arlington Heights, IL
  • two years of quick service restaurant experience required

Job Qualifications

  • Basic computer skills
  • fluent in spoken and written English
  • basic math and financial management skills
  • minimum three years of general manager or similar experience in retail, restaurant or hospitality
  • college degree preferred
  • strong analytical skills
  • ability to work well in a fast-paced team environment
  • honest and positive attitude
  • willingness to learn and embrace change
  • guest focused
  • ability to train and develop a team
  • time management skills
  • problem-solving skills
  • motivating others

Job Duties

  • Able to perform all duties of restaurant team members
  • ensure the restaurant is meeting brand operational standards and food safety standards
  • analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
  • establish sales and service goals with team members
  • provide great guest service and resolve issues
  • lead team meetings
  • deliver training to team members on marketing windows, limited time offers and brand initiatives
  • ensure correct execution of new products and processes during marketing windows
  • develop business plans and action plans with franchise owners
  • drive a clear vision and communicate it to the team
  • engage with the brand's field operations team
  • recruit, hire and onboard team members
  • plan, monitor and review employee performance
  • manage and coordinate the team to support restaurant performance and execution

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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