Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,100.00 - $73,400.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
bonus opportunity
competitive salary
Job Description
CircusTrix, LLC, doing business as Sky Zone, is a leading indoor trampoline park franchise known for its innovative and energetic environments designed to provide fun and fitness for families, friends, and communities. Sky Zone delivers an exceptional entertainment experience through its carefully designed attractions, including trampolines, foam pits, basketball dunk zones, and various fitness and recreational activities that appeal to guests of all ages. Established with a mission to reinvent active play, Sky Zone has rapidly expanded across the United States, becoming a favorite destination for birthdays, group events, fitness seekers, and casual visitors alike. As a company focused on... Show More
Job Requirements
- 18 years of age or older
- completed high school diploma or equivalent education
- minimum 3 years of management experience in high customer volume industry
- minimum 2 years sales experience, membership sales preferred
- ability to leverage Profit & Loss reports to set and manage revenue goals
- demonstrated experience meeting or exceeding company KPIs
- proficiency with MS Office Suite, Teams, and POS systems
- availability to work nights, weekends, and holidays
- results-driven and detail-oriented
- able to stand for long periods and lift minimum of 20 pounds
Job Qualifications
- 18 years of age or older
- completed high school diploma or equivalent education
- associates or bachelor’s degree preferred
- minimum of 3 years management experience in a high customer volume industry such as entertainment, fitness, retail, or restaurant
- at least 2 years of sales experience, membership sales preferred
- ability to leverage Profit & Loss reports to manage revenue goals
- demonstrated success in hitting or exceeding company KPIs
- basic proficiency with MS Office Suite, Teams, and point of sale systems
- availability to work nights, weekends, and holidays
- results-driven, reliable, detail-oriented, and organized
- ability to stand for long periods and lift at least 20 pounds
Job Duties
- Be a hands-on leader and role model able to support the team by executing any park position as needed
- develop Assistant General Managers and Team Leads to become excellent people leaders, operation experts, and business savvy
- oversee the training AGM's and Team Leads are providing to all park team members
- create a positive park culture by recognizing accomplishments and learning what motivates team members
- own and oversee all phases of employment including hiring, training, monitoring growth and progress
- discipline and terminate team members as necessary
- be an effective park liaison through consistent communication across all departments and corporate team
- provide memorable moments for customers by being proactive, responsive, and engaged
- resolve customer service issues by listening, discussion, resolution and follow-up
- manage park operations and expenses according to Profit & Loss statements
- oversee purchases, inventory, and additional park costs
- renegotiate terms when necessary
- drive achievement of park revenue goals in membership sales, birthday parties, and special events
- collaborate with marketing to develop and coordinate promotions
- train employees on contribution to revenue goals
- develop Front Desk Agents to execute successful sales processes
- ensure understanding of key performance metrics (KPIs)
- cultivate positive relationships within the local community
- think creatively and implement new ideas
- oversee and evaluate departmental efficiency and processes
- ensure team members are trained on safety and compliant with OSHA requirements
- monitor park attractions and equipment daily for safety and operational status
- complete maintenance reports and close unsafe attractions
- adjust staffing to meet safety demands
- complete inventory reports for facilities, parties, food & beverage, and vending
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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