Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,700.00 - $68,300.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Travel opportunities
Job Description
This position is for a General Manager at a well-established hotel, responsible for overseeing day-to-day operations across the four primary areas: Front Office, Housekeeping, Maintenance, and Food and Beverage. The hotel operates under a notable brand, necessitating adherence to rigorous brand standards and operating within budget guidelines set by the ownership group. The General Manager plays a critical leadership role, coordinating closely with corporate recruitment to maintain optimal staffing levels and managing personnel effectively to ensure both high levels of guest satisfaction and operational efficiency.
The hiring establishment values integrity and trustworthiness, as associates have access to guest ro... Show More
The hiring establishment values integrity and trustworthiness, as associates have access to guest ro... Show More
Job Requirements
- High school diploma or equivalent
- College degree (BS/BA) preferred or equivalent work experience
- Five years' experience supervising at least 15 associates
- Three years' experience in hotel management including managing budgets
- Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted
- Must be able to stand for eight hours, bend, stretch and reach
- Must pass appropriate security clearances
- Prior experience working in Hilton or Marriott family of hotels preferred
Job Qualifications
- Bachelor's degree preferred
- Five years' experience supervising at least 15 associates
- Three years' experience in hotel management, including managing budgets
- Prior experience working in Hilton or Marriott family of hotels preferred
- Knowledge of government regulations applicable to hotel industry
- Knowledge of industry safety standards
- Knowledge of accounting processes including receivables, payables, budgets, invoices, payroll
- Practical knowledge of company rules, policies, and procedures
- Effective communication skills written and verbal
- Financial analysis skills
- Project management skills
- Proficient in Microsoft Office including Excel, Word, Outlook
- Leadership skills to develop and counsel associates
Job Duties
- Ensure hotel staff are properly greeting guests, adhering to uniform standards, and appropriately resolving guest complaints
- Manage new hire processes for each department and ensure completion of required paperwork and orientation
- Review ongoing training practices to keep associates updated on current policies and procedures
- Maintain a professional and cohesive team by hiring, training, coaching, counseling, and developing associates
- Promote positive morale and friendly attitude
- Monitor communication between departments to ensure timely and accurate information flow
- Develop and execute long and short term financial objectives and exceed budgeted sales and expense goals
- Review cost accounts weekly
- Ensure equipment is maintained according to service standards and resolve outages quickly
- Complete administrative duties such as scheduling, payroll, inventory, orders, and production controls timely
- Ensure adherence to company rules and oversee implementation of new policies
- Maintain certification from brand approved vendor training program
- Maintain business and charitable involvement in the community
- Inspect guests' rooms, public access areas, and outside grounds for cleanliness, safety, and appearance
- Perform other duties as assigned within capabilities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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