General Manager

Fairfield, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $24.00 - $29.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

The Restaurant General Manager (RGM) role is a pivotal leadership position within the quick service restaurant industry, specifically designed to oversee all aspects of restaurant operations, profitability, team development, and guest satisfaction. The RGM acts as the executive leader responsible for managing the daily functions of a single restaurant location, ensuring that every facet of the business aligns with the brand's goals and standards. This role is crucial for maintaining high operational excellence while fostering a culture that values customer service, staff engagement, and financial responsibility.

This position belongs to Popeyes, a renowned fast-food chain celebrated for its flavorfu... Show More

Job Requirements

Must be at least eighteen (18) years of age
High school diploma or GED required
1-2 years of previous quick service restaurant experience, experience in management preferred
Some understanding of P&L interpretation and management to influence profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed
Must have open availability

Job Qualifications

Must be at least eighteen (18) years of age
High school diploma or GED required
1-2 years of previous quick service restaurant experience, experience in management preferred
Some understanding of P&L interpretation and management to influence profitability
Ability to prioritize own and others' work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of guest service principles
Available to work evenings, weekends and holidays
Ability to work long and/or irregular shifts as needed
Must have open availability

Job Duties

Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development and operations management
Analyzes sales and labor during and after each shift
adjusts labor as needed
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to assistant managers and team to increase the restaurant team’s capabilities and raise restaurant performance
Demonstrates commitment to goals and inspires others to deliver superior performance
Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
Ensures that restaurant upholds operational and brand standards
Ensures the team deliver Popeyes brand programs, limited time offers, and core product with operational excellence
Identifies problems, conducts high level troubleshooting and seeks maintenance support for restaurant equipment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: