Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Papa John's is a leading international pizza delivery and carryout chain known for its commitment to high-quality products and excellent customer service. Established with the vision of delivering superior pizzas made from fresh, quality ingredients, Papa John's has grown to become one of the prominent names in the fast-food industry. The company prides itself on innovation, community involvement, and maintaining a strong brand reputation through strict adherence to franchise standards and efficient operations. With a widespread presence across various regions, Papa John's continues to attract customers seeking flavorful and reliable pizza experiences. The organizational culture emphasizes teamwork, accountability, and continuous... Show More
Job Requirements
- High school diploma or GED
- Serv-Safe or local or state food service certification preferred
- Two years restaurant management or supervision experience preferred
- Must have a driver’s license valid under the laws of the state or states where the team member works proof of insurance satisfactory vehicle and the ability to drive
- Skills in cash management planning and organization effective communication
Job Qualifications
- High school diploma or GED
- Two years restaurant management or supervision experience preferred
- Serv-Safe or local or state food service certification preferred
- Skills in cash management planning and organization effective communication
Job Duties
- Provide quality products to customers by building a system of quality with team members which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order
- Professionally and promptly respond to all customers concerns or issues
- Solicit customer feedback share feedback with team and use feedback to improve restaurant operations and build brand loyalty
- Communicate train and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook
- Actively recruit customer focused team members maintain adequate staffing levels according to projected sales properly orient and train team members to exceed customer expectations ensure compliance with uniform and appearance standards establish and communicate performance expectations and conduct timely and effective performance reviews
- Document performance issues and take appropriate disciplinary action up to and including termination
- Effectively coach and develop team members to ensure entire team is quality and customer focused and build an atmosphere of teamwork energy and fun
- Manage sales goals against budget and prior year by providing prompt and friendly customer service building check averages through team member training on products and sales execution
- Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community
- Manage profit goals against budget and prior year ensure food labor and other controllable costs stay within budget and correct deviations from the budget by accurately utilizing the FOCUS System
- Develop and implement appropriate plans to resolve unfavorable trends and enhance profits
- Execute administrative and cash management duties
- Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss
- Manage company’s assets by ensuring the restaurant is clean fully equipped and all equipment operates properly
- Ensure restaurant meets safety and security standards at all times
- Oversee preventative maintenance and repairs when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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