Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $210,000.00 - $250,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Life insurance
Travel Discounts
Commuter Benefits
Bonuses
Professional Development
Technology Reimbursements
Job Description
Hyatt Union Square New York is a distinguished boutique hotel located in one of Manhattan's most vibrant and bustling neighborhoods. Known for blending contemporary elegance with the personalized service synonymous with the Hyatt name, this establishment offers guests a unique, refined experience characterized by exceptional comfort, convenience, and attention to detail. With its prime location, Hyatt Union Square serves as an ideal destination for both business and leisure travelers seeking the perfect blend of sophistication and accessibility in New York City. The hotel prides itself on fostering a welcoming ambiance, providing an impeccable standard of service, and maintaining operational excellence... Show More
Job Requirements
- Associate or bachelors degree in business, hospitality or related field preferred
- 10 years in operations management or similar leadership role in a hotel
- Prior New York City market experience required
- Hyatt experience is a plus
- Financial acumen and ability to develop budgets and manage financial performance
Job Qualifications
- Associate or bachelors degree in business, hospitality or related field preferred
- 10 years in operations management or similar leadership role in a hotel
- Prior New York City market experience required
- Hyatt experience is a plus
- Financial acumen and ability to develop budgets and manage financial performance
Job Duties
- Lead, inspire, and mentor a diverse team cultivating a culture of collaboration, innovation, and accountability
- Set clear expectations and provide guidance to achieve exceptional performance
- Ensure the highest level of guest satisfaction by overseeing implementation of service standards and personalized experiences
- Continuously seek opportunities to enhance guest interactions and exceed expectations
- Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
- Monitor financial performance through regular analysis and implement corrective actions as needed
- Maintain seamless and efficient operations overseeing front office, housekeeping, and maintenance
- Implement best practices to uphold quality, safety, and sustainability standards
- Foster a culture of continuous learning and professional development empowering team members to excel
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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