Moe's Southwest Grill

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
growth opportunities
Health Insurance
Paid Time Off
Professional Development
Community involvement
Work-life balance

Job Description

Sterling Restaurants is a well-established large franchise group known for its dedication to quality, customer service, and operational excellence in the restaurant industry. With numerous successful locations, Sterling has cultivated a reputation for community involvement, team development, and strong growth opportunities. This organization prioritizes creating a positive work environment and delivers excellent dining experiences consistently. Sterling offers attractive compensation packages, professional development, and pathways for motivated individuals to advance their careers within the company. They emphasize operational integrity, food safety, and community presence as key drivers of their continuing success. The company is committed to supporting its managers with comprehensive... Show More

Job Requirements

  • College degree preferred but not required
  • Previous restaurant experience
  • Knowledge of computers including MS Word and Excel
  • Valid driver's license
  • Eligible to work in the United States
  • Agree to a background check
  • ServSafe certification
  • Moe's Manager certification
  • Ability to handle multiple tasks simultaneously
  • Strong communication skills
  • Ability to effectively supervise 15-25 team members
  • Self-discipline, strong initiative, leadership ability and outgoing personality
  • Pleasant and polite manner with neat and clean appearance
  • Ability to motivate and develop team members
  • Ability to perform effective interviews
  • Ability to work approximately 50 hours per week
  • Capacity for prolonged standing, bending, stooping, twisting and lifting up to 50 pounds

Job Qualifications

  • College degree preferred but not required
  • Previous restaurant experience is a must
  • A combination of related experience and education will be considered
  • Knowledge of computers including MS Word and Excel
  • Must possess a valid driver's license
  • Must be eligible to work in the United States
  • Must agree to background check
  • ServSafe certification
  • Moe's Manager certification

Job Duties

  • Oversee and manage all areas of the restaurant to ensure guest satisfaction and increased profitability
  • Ensure 100 percent guest satisfaction in areas of quality, service and cleanliness
  • Respond to guest complaints and take necessary actions to convert dissatisfied guests into regulars
  • Provide direction to team members regarding operational and procedural issues
  • Maintain an accurate and ongoing staffing needs plan
  • Interview prospective employees ensuring the four-step staffing process is followed
  • Develop all team members through ongoing feedback and performance reviews
  • Create a positive work environment recognized in the community as the place to work
  • Enforce sanitary practices for food handling and cleanliness
  • Maintain health inspection and Steritech inspection scores of 90 percent or higher
  • Ensure compliance with Moe's and Sterling operational standards
  • Manage food flow to ensure quality, proper portioning and minimize waste
  • Implement proper security procedures
  • Ensure a safe guest and working environment and complete incident reports promptly
  • Manage effective shift operations
  • Investigate and respond to mystery shopper reports
  • Adhere to Sterling standards to increase sales and minimize costs
  • Utilize monthly profit and loss reports to plan and implement profitability improvements
  • Complete all financial reporting accurately and on time
  • Book spirit nights monthly and maintain a strong community presence
  • Perform other duties as required or requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.