Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Benefits
Health Insurance
Paid Time Off
Bonus Pay
Job Description
Dunkin' Donuts is a renowned global leader in the baked goods and coffee industry. Established in 1950 by Bill Rosenberg in Quincy, Massachusetts, Dunkin' Donuts has grown to serve over 3 million customers daily. The brand offers an extensive menu including 52 varieties of donuts, numerous coffee beverages, bagels, breakfast sandwiches, and other baked goods. As a locally owned and operated franchise, we are immersed in a fast-paced, high-energy environment that thrives on delivering excellent customer service and quality products. Our franchise locations focus on maintaining the strong legacy of Dunkin' Donuts by adhering to brand operational standards and fostering... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- 3 years previous general manager or similar experience in retail, restaurant or hospitality
- College degree preferred
- Ability to commute or relocate to Arlington Heights, IL
- 2 years experience in quick service restaurant
- Valid driver's license
- Eligibility to work in the US
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- 3 years previous general manager or similar experience in retail, restaurant or hospitality
- College degree preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Guest focused
- Ability to train and develop a team
- Time management
- Problem solving
- Motivating others
Job Duties
- Able to perform all duties of restaurant team members
- Ensure the restaurant is meeting Brand operational standards and food safety standards
- Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability
- Establish sales and service goals with team members
- Provides great guest service and resolves issues
- Lead team meetings
- Deliver training to team members on a variety of topics including marketing windows and LTOs and Brand initiatives
- Ensure that restaurants correctly execute new products and processes in a marketing window
- Develop business plans for their portfolio and develop action plans with franchise owners
- Drive a clear vision and clearly communicate to the team
- Engage with Dunkin' Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop team members
- Plan, monitor, appraise and review restaurant employee performance
- Manage and coordinate the team to support their restaurant performance and execution
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: