General Manager

Carmel, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,300.00 - $70,700.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401K with company match

Paid Time Off

Weekly Payroll

Career growth opportunities

Sundays Off

Job Description

InTown Suites is a prominent hospitality company known for providing affordable and comfortable extended stay accommodations across multiple locations. As a trusted name in the hotel industry, InTown Suites emphasizes guest satisfaction by maintaining clean, quiet, and well-managed properties that cater to travelers seeking convenience and value. Their properties are designed to deliver a home-like experience with essential amenities and a welcoming atmosphere. The company prides itself on fostering a diverse and inclusive work culture, supporting its employees with competitive benefits and opportunities for career advancement. InTown Suites values professionalism and dedication, encouraging team members to grow and excel within... Show More

Job Requirements

Minimum 3 years’ experience in management and supervisory experience
High school diploma or equivalent combination of education and experience
Valid driver’s license
Current auto insurance
Functioning automobile
Ability to read, speak, write and understand English
Ability to read, understand and interpret hotel reports and information
Sufficient mathematical skills for financial calculations
General computer proficiency
Knowledge of Front Office/Front Desk management
Knowledge of service standards, guest relations, and up selling techniques
Strong communication skills
Flexibility to work long hours
Ability to manage multiple activities in stressful situations
Effective judgment and problem-solving skills
Knowledge of local market and salesmanship

Job Qualifications

Minimum 3 years’ experience in management and supervisory experience is required
High school diploma is preferred, but not required as any combination of education and experience equivalent to graduation from high school is considered
Possess a valid driver’s license, current auto insurance, and a functioning automobile
Ability to read, speak, write and understand the English language in order to interact with guests, staff, handle administrative duties, etc.
Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
Sufficient mathematical skills in order to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc.
Possess general computer proficiency and possess thorough knowledge of Front Office/Front Desk management
Possess thorough knowledge of related department operations, which includes service standards/techniques, guest relations and etiquette, and up selling techniques in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)
Ability to compose and express thoughts in a clear and understandable way to ensure effective communication
Ability and flexibility to work long hours on a regular basis and as business conditions demand
Ability to manage multiple activities often in stressful situations, organize oneself/one’s work, and the efforts of others
Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems
Salesmanship and knowledge of the local competitive landscape

Job Duties

Recruit, interview and hire all property staff
Training, development and support of property staff
Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
Ensure and provide excellent guest service
Develop expertise on computer operating system
Identify and manage repair and maintenance issues
Identify capital expenditure needs and assist with completion of capital expenditure projects
Identify and follow up on life's/safety issues and inspection issues
Maximize financial performance through revenue management and pricing recommendations
Meet budgets through P&L analysis and effective cost and inventory control
Assists in preparation of annual budgets
Monitor competitors for their market
Drive sales through local marketing
Develop and maintain positive relationships with all local governmental authorities
Assist in recruitment and training of other General Managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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