Papa John's - Serazen

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,100.00 - $71,800.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
employee discount

Job Description

Papa John's Ohio is part of a leading global pizza delivery franchise known for its commitment to quality, customer satisfaction, and operational excellence. Operating in the Greater Dayton Metropolitan Area, Papa John's Ohio has established itself as one of the busiest and fastest-growing markets with 27 stores currently in operation. As part of a broader network of 70 locations across three markets in Ohio, this franchise is poised for continued expansion and success, driven by a passion for delicious, high-quality pizzas and outstanding customer service.

Papa John's Ohio prides itself on creating a positive work environment that fosters team development... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years experience in restaurant or retail management
  • Strong leadership and interpersonal skills
  • Excellent communication skills
  • Ability to work flexible hours including evenings and weekends
  • Willingness to manage multiple tasks and priorities
  • Ability to work in a fast-paced environment
  • Must be able to lift up to 50 pounds

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in restaurant or retail management
  • Strong leadership and communication skills
  • Ability to train and develop team members effectively
  • Customer service oriented with problem solving skills
  • Knowledge of inventory management and cost control
  • Familiarity with health, safety, and security regulations
  • Ability to manage sales and marketing initiatives
  • Experience with performance management and disciplinary procedures

Job Duties

  • Build system of quality with team members to meet Papa John’s standards
  • Respond promptly and professionally to customer concerns and feedback
  • Train and promote quality standards to team members using available tools
  • Recruit customer-focused team members and maintain adequate staffing levels
  • Orient, train, and coach team members to exceed customer expectations
  • Conduct performance reviews, document issues, and take disciplinary action as needed
  • Manage sales goals by providing friendly customer service and training on products
  • Execute local restaurant marketing to increase sales and community presence
  • Manage profit goals by controlling food, labor, and other costs within budget
  • Plan and manage inventory levels using the restaurant's inventory system
  • Ensure the restaurant is clean, fully equipped, and meets safety standards
  • Oversee maintenance and repairs to equipment, safety, and security measures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.