Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,600.00 - $75,700.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
pet benefits
bonus potential
Tuition Reimbursement
scholarship programs
401k Retirement Plan
Gym reimbursement
Job Description
MacCall Management is a distinguished independent hotel group headquartered in Salt Lake City, Utah. With a solid foundation built on more than three decades of experience, MacCall owns and operates renowned hospitality brands including the Crystal Inn Hotel & Suites and the highly anticipated Holiday Inn Express & Suites, scheduled to open in early 2026. The organization is deeply committed to delivering exceptional guest experiences, focusing on personalized service that delights every guest, every day, one at a time. MacCall’s core values center around the acronym SERVE, which stands for Safety, Excellence, Respect, Value, and Efficiency. These principles guide every... Show More
Job Requirements
- Must be 21 years or older
- Ability to stand, lift, bend, push, and lift up to 50 lbs
- 1-2 years supervision-related experience
- Ability to work quickly and efficiently
- Excellent customer service skills
- Ability to follow and understand instructions
- Experience with hotel property management systems preferred
- Compliance with legal requirements
- Ability to recruit and train associates
Job Qualifications
- Bachelor’s degree preferred
- 1-2 years of supervision experience required
- 1-2 years of housekeeping-related experience preferred
- 1-3 years experience with InterContinental Hotels Group preferred
- excellent customer service skills
- ability to follow and understand instructions
- effective communication and leadership abilities
- knowledge of hotel property management systems
- proficiency in HR management software
Job Duties
- Responsible for day to day operations of the hotel
- Prepare and create annual revenue budget
- Monitor monthly expenditures and review financial statements with President
- Manage cost per room and labor budgets
- Work closely with sales team to attain revenue goals
- Review labor daily for compliance
- Meet financial accounting and HR compliance deadlines
- Recruit, hire, and train associates according to guidelines
- Maintain associate schedules
- Provide regular updates to leadership
- Manage cleaning and safety procedures with housekeeping
- Coordinate maintenance program
- Monitor and exceed guest service standards
- Ensure compliance with IHG brand standards
- Coordinate capital improvement projects
- Manage IT issue resolution
- Manage performance coaching and counseling
- Complete periodic projects and tasks according to guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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