Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,100.00 - $72,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
retirement plans
performance bonuses
Job Description
Urban Air Adventure Parks is the leading indoor adventure park and a premier name in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air has pioneered the adventure park concept and rapidly grown to become the largest operator of such parks globally. The company's core mission centers around inspiring children and families to have fun and aim higher, encouraging guests to push beyond their limits and achieve the extraordinary. Urban Air emphasizes creating an exhilarating, safe, and innovative environment where guests of all ages can engage in physical activity, experience adventure, and make cherished memories. With a focus on... Show More
Job Requirements
- Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
- 3+ years of experience in Facility Operations and Management required
- Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint)
- Ability to enthusiastically interact with others
- Strong character and exercises good judgment in decision-making
- Professional grooming and conduct must be constantly displayed
- Strong communication skills
- Ability to establish working relationships with all employees, management, and vendors
- Ability to maintain and project professionalism internally and externally at all times
- Ability to hold oneself accountable for high personal standards of conduct and professionalism
- Flexible in approach
- Adaptability and enthusiasm for the business
Job Qualifications
- Ability to enthusiastically interact with others
- Strong character and exercises good judgment in decision-making
- Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
- 3+ years of experience in Facility Operations and Management required
- Demonstrated ability in developing team members in areas of responsibility
- Demonstrated ability to achieve expected store financial results in areas of responsibility
- Must be professional, energetic, self-motivated, and able to motivate others, with a positive attitude
- Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint)
- Professional grooming and conduct
- Adaptability, flexibility, and enthusiasm for the business
- Strong communication skills
- ability to write and verbally communicate clearly and concisely
- Ability to establish working relationships with all employees, management, and vendors
- Ability to maintain and project professionalism internally and externally at all times
- Ability to establish and communicate a vision for the park
- Flexible approach that adapts to business and team needs and changes
- Ability to hold oneself accountable for high personal standards of conduct and professionalism
- Appreciation of diversity (thought, ethnic, gender, etc.)
- Innovative and strategic thinker
Job Duties
- Hire, train, and provide mentorship to staff to further develop their skills
- Cultivate a team environment that provides exceptional customer service
- Implement and execute all staff training programs
- Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability
- Lead and influence managerial staff through effective motivation, leveraging individual strengths to ensure maximum productivity
- Ensure execution of all employee recognition and incentive programs as documented
- Maintain a strong community presence through partnership with community and business organizations
- Maintain a safe, clean, and secure environment for all guests and staff
- Responsible for all aspects of operation including entertainment, food, beverage, attractions, and property to facilitate fulfillment of financial goals and company initiatives
- Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
- Provide direction to management team and ensure all staff perform at a consistently high level
- Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operational standards
- Assist franchise owners in holding managers accountable for setting and meeting departmental goals
- Monitor online reviews to ensure consistent guest satisfaction and improvement
- Capitalize business opportunities by executing marketing strategies to drive sales
- Maintain systems ensuring fiscal responsibility for inventory control, including pars and proper ordering
- Assure staffing levels and management coverage are appropriate to maximize customer experience while maintaining labor budget
- Analyze financial reports and develop action plans to grow revenue and control expenses to meet or exceed budgets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.