Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $87,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
PGA TOUR Superstore is a leading specialty retailer dedicated to providing golf and tennis enthusiasts with quality products and exceptional service. As part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore fosters a family-oriented culture built on core values that promote inclusivity, teamwork, and a passion for sports. Known for being one of the fastest-growing retailers in the specialty sports market, the company emphasizes creating a positive work environment where associates feel engaged, inspired, and motivated to excel. Their commitment to diversity, equity, and inclusion ensures all employees can contribute their unique perspectives towards collective success.
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Job Requirements
- G.E.D. or high school diploma
- minimum three years of experience in sales, management, or people development
- ability to stand for extended periods
- ability to climb up and down ladders
- ability to move throughout the store
- ability to lift a 30 lb. box overhead
- flexibility to work nights, weekends, holidays, and a variable work week
- strong interpersonal and communication skills
- capacity to manage conflict and accountability
- proficient computer skills including Microsoft Office Suite
- proactive leadership with strategic and analytical abilities
Job Qualifications
- Strong listening and interpersonal skills
- good verbal and written communication skills
- ability to communicate cross-functionally
- strong strategic skills with ability to forecast business needs
- analytical thinking to develop solutions to complex problems
- advanced computer skills including Microsoft Office Suite and Outlook
- skills to manage conflict and lead resolution
- business acumen with accountability for profit and loss management
- ability to organize priorities
- leadership skills to enforce customer service standards
- knowledge and skills typically acquired through G.E.D. or high school diploma
- three years of experience in sales, management, or people development
- college degree preferred
- commitment to diversity, equity, and inclusion
Job Duties
- Lead a confident and knowledgeable team that delivers a differentiated experience for our customers
- prioritize the customers over tasks
- deliver a welcoming and inspiring experience
- listen and respond to internal and external customers and build strong relationships
- drive change in key areas with greatest impact on customer experience and use customer feedback to coach and recognize teams
- manage appearance, cleanliness, and upkeep of the retail building and equipment
- create and oversee day-to-day execution of the strategic plan driving sales and profitability
- make business decisions by assessing market competition and customer insights
- maintain compliance with all company directives, deadlines, and policies
- ensure compliance with safety and security policies and procedures
- promote a fun, inclusive, and people-first working atmosphere
- create plans that drive improvements in associate engagement and retention
- develop and monitor store leaders' individual development plans
- recruit, hire and retain a passionate team
- oversee compensation, disciplinary, or staffing actions
- communicate expectations and standards clearly
- forecast business needs and develop comprehensive solutions
- organize multiple priorities effectively
- lead by example and enforce high customer service standards
- manage conflict and hold others accountable
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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