Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Professional Development
Job Description
Tagg-N-Go Car Wash is a recognized leader in the car wash industry, committed to delivering exceptional service and maintaining high standards across all its locations. Founded with a passion for customer satisfaction and operational excellence, Tagg-N-Go has grown into a trusted brand known for innovation and quality. The company prides itself on fostering a supportive and collaborative work environment where employees are encouraged to grow professionally and contribute meaningfully to the business\'s success. With a focus on maintaining a clean, safe, and welcoming environment for both customers and employees, Tagg-N-Go is dedicated to upholding its reputation through continuous improvement and... Show More
Job Requirements
- 10+ years of management experience
- 2+ years of multi-site management experience preferred
- 5+ years of customer service experience
- strong verbal and written communication skills
- excellent interpersonal, negotiation, and conflict resolution skills
- a polite, approachable, and friendly demeanor
- exceptional organizational, time management, analytical, and problem-solving skills
- ability to prioritize tasks and delegate effectively
- basic mechanical knowledge preferred
- willingness to work outdoors in varying temperatures
- a self-motivated, growth-driven mindset
Job Qualifications
- 10+ years of management experience with a proven track record of leadership and operational success
- 5+ years of customer service experience required
- strong verbal and written communication skills to effectively lead, inspire, and connect with both team members and customers
- excellent interpersonal, negotiation, and conflict resolution skills, handling challenges with professionalism and confidence
- a polite, approachable, and friendly demeanor that fosters a positive and engaging work environment
- exceptional organizational, time management, analytical, and problem-solving skills to keep operations running smoothly
- ability to prioritize tasks and delegate effectively to ensure efficiency in a fast-paced environment
Job Duties
- Lead, manage, and hold site employees accountable
- own and manage employee training, scheduling, and labor costs
- ensure that safety and security are emphasized, practiced, and periodically reviewed
- enforce company policies and procedures and communicate changes
- ensure compliance with legal requirements and company policy
- lead the recruitment, onboarding, discipline, and dismissal processes
- conduct performance reviews, and build a positive and rewarding culture as you exhibit extreme ownership and set the tone for your site
- coach, motivate, and train new and existing employees
- develop great customer relationships and address customer concerns, questions, and needs
- maintain excellent site appearance
- ensure that the wash is operating properly by monitoring the quality of the wash, addressing areas for improvement, and resolving wash issues
- complete basic equipment maintenance including regularly scheduled maintenance to ensure machinery is in proper working order
- perform administrative duties including paperwork, inventory, and documentation
- meet and exceed established volume, revenue, and profitability goals
- attract, recruit, develop and retain employees
- complete daily, weekly, and monthly checklist on building, lot, and equipment
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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