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General Manager

Chester, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Quarterly Bonuses and Incentives
24/7 health access
Educational/Professional Development
Technology Reimbursements

Job Description

Hampton Inn Philadelphia Center City Convention Center is a reputable hotel located in the heart of Philadelphia's bustling Center City district. Known for its convenient location near major attractions, business centers, and the convention center, the hotel caters to both leisure and business travelers seeking comfortable accommodations and exceptional service. As part of the HHM Hotels family, this establishment is committed to maintaining high standards of hospitality, operational excellence, and guest satisfaction. HHM Hotels is a recognized brand that emphasizes sustainable practices, employee development, and delivering memorable experiences to its guests.

The General Manager position at Hampton Inn Philadelphi... Show More

Job Requirements

  • Associate or Bachelor’s degree in Business, Hospitality, or related field preferred
  • Minimum 10 years of operations management or similar leadership experience in hotel industry
  • Experience working in Philadelphia Center City preferred
  • Familiarity with Hilton brand operations is a plus
  • Ability to develop and manage budgets and financial reports
  • Effective leadership and team mentoring capabilities
  • Strong problem-solving and decision-making skills
  • Must be able to stand for extended periods, walk, push, lift up to 25 pounds, and perform physical tasks
  • Willingness to travel occasionally

Job Qualifications

  • Associate or Bachelor’s degree in Business, Hospitality, or a related field preferred
  • Minimum 10 years in operations management or similar leadership role in a hotel
  • Experience in Philadelphia Center City is a plus
  • Hilton brand experience is advantageous
  • Strong financial acumen with ability to develop budgets and manage financial performance
  • Proven leadership and team management skills
  • Excellent communication and interpersonal abilities

Job Duties

  • Lead, inspire, and mentor a diverse team cultivating a culture of collaboration, innovation, and accountability
  • Set clear expectations and provide guidance to achieve exceptional performance
  • Oversee implementation of service standards ensuring highest guest satisfaction
  • Continuously seek opportunities to enhance guest interactions and resolve issues swiftly
  • Develop and execute financial strategies to maximize revenue and manage expenses
  • Monitor financial performance and implement corrective actions as needed
  • Oversee all hotel operations including front office, housekeeping, and maintenance ensuring quality and safety
  • Implement sustainability guidelines per EarthView program
  • Foster a culture of continuous learning and professional development empowering team members

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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