Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,560.00 - $107,536.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Gifts for milestone work anniversaries
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Job Description
Cinepolis USA is a premier luxury cinema exhibitor that offers an enhanced movie-going experience through its distinct theater concepts, including "Cinepolis Luxury Cinemas" and "Movie House & Eatery." Headquartered in Dallas, this entertainment company operates 26 luxury and premium theaters across several states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with ongoing plans for expansion. As part of the globally recognized Cinepolis International, the largest movie theater exhibitor worldwide, Cinepolis USA is committed to innovation, exceptional film presentations, and exceptional hospitality to moviegoers. The company's reputation is built on providing top-tier customer experiences and creating welcoming environments... Show More
Job Requirements
- Bachelor's degree in hospitality, management or related field
- Minimum 5 years of in seat dining theater or restaurant operations management experience in high-volume operation
- Minimum 3 years of food and beverage management experience in a high-volume management role with full-service bar and kitchen
- ServSafe food handling and alcohol certification
- Ability to work holidays, nights, and weekends including peak business hours
- Ability to stand, walk, lift, twist, bend, and traverse stairs frequently
- Proven leadership and motivational skills
- Strong written and verbal communication skills
- Strong decision-making skills
- Ability to communicate and negotiate with diverse groups including guests, peers, direct reports, vendors, or partners
- High guest satisfaction focus
- Strong problem-solving abilities
- Self-motivated and results-driven
- Strong organizational and time management skills with multitasking ability
- Holds self and others accountable for maintaining high-performance standards
Job Qualifications
- Bachelor's degree in hospitality, management or a related field
- Minimum 5 years of in seat dining theater or restaurant operations management experience in high-volume operation
- Minimum 3 years of F&B management experience in a high-volume management role ideally with full-service bar and kitchen
- Proven track record of operational excellence
- ServSafe, Food handling, and Alcohol certification required
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Proven leadership and motivational skills
- Displays a professional appearance and is a positive role model within the restaurant and Support Office
- Strong written and verbal communication skills
- Strong decision-making skills
- Equally comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors or partners
- High guest satisfaction expectations and focus
- Resourceful problem-solving skills
- Self-motivated and results-driven
- Strong organizational and time management skills with the ability to multitask and delegate projects and tasks simultaneously
- Holds self and others accountable to consistently maintain high-performance standards
Job Duties
- Responsible for recruiting, interviewing, hiring, training, development, and retention of all staff
- Manages all new hire training, on-going training of all existing staff, and ensures all compliance training is up to date by utilizing the training modules and materials
- Ensures employee adherence to company policies and procedures in partnership with HRBP
- Builds a cooperative relationship with KM, Managers, HR, and supervisors to ensure great guest services are met along with exceptional food and film presentation in a clean and sanitary environment
- Attend and participate in Regional and Head office meetings and training
- Enforce Cinepolis values to another employee
- Implement and follow through on company initiatives (i.e. Sales Philosophy, Harvard Act, STarT, and POPCORN)
- Ensures all areas meet operational standards and guest service needs by following operational processes and critical points
- Manages and conducts daily pre-shift Take One huddle, and Circle of Sales meetings, and delivers team sales goals and current promotions
- Manages facilities and equipment maintenance through Head Office support
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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