Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established extended stay hotel brand that offers affordable and convenient lodging options for travelers. With multiple hotel properties across the United States, InTown Suites is committed to providing a clean, quiet, and comfortable environment for guests seeking both short-term and long-term accommodations. The company values diversity, inclusivity, and a hardworking team culture, promoting a friendly workplace with career growth opportunities for its employees. The brand emphasizes ensuring guest satisfaction, excellent service, and operational efficiency at each property to maintain its reputation and meet its business goals.
The role of General Manager at InTown Suites ... Show More
The role of General Manager at InTown Suites ... Show More
Job Requirements
- Minimum three years management and supervisory experience
- high school diploma or equivalent education and experience considered
- valid driver’s license, auto insurance, and functioning automobile
- ability to communicate in English
- sufficient mathematical and computer skills for hotel operations
- knowledge of front office and related department operations
- ability to handle long hours and multiple tasks
- effective judgment for problem resolution
- sales and marketing aptitude
Job Qualifications
- Minimum three years experience in management and supervisory positions
- high school diploma preferred but not required
- valid driver’s license and current auto insurance
- ability to read, speak, write and understand English
- sufficient mathematical skills for forecasts, reports, room revenue calculations, average rate, occupancy percentage and labor costs
- general computer proficiency with thorough knowledge of Front Office/Front Desk management
- knowledge of service standards, guest relations, etiquette and upselling techniques
- ability to compose and express thoughts clearly
- ability to work long hours and manage multiple activities in stressful situations
- effective judgment and problem-solving skills
- salesmanship and knowledge of the local competitive landscape
Job Duties
- Recruit, interview and hire all property staff
- training, development and support of property staff
- responsible for office operations including guest check-in and check-out, money control, bookkeeping and payroll
- ensure and provide excellent guest service
- develop expertise on computer operating system
- identify and manage repair and maintenance issues
- identify capital expenditure needs and assist with capital expenditure projects
- identify and follow up on life and safety issues and inspections
- maximize financial performance through revenue management and pricing recommendations
- meet budgets through P&L analysis and effective cost and inventory control
- assist in preparation of annual budgets
- monitor competitors for their market
- drive sales through local marketing
- develop and maintain positive relationships with local governmental authorities
- assist in recruitment and training of other General Managers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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