General Manager

Union City, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $54,500.00 - $81,500.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

performance bonuses

Job Description

Highgate is a premier real estate investment and hospitality management company that manages over $15 billion in assets worldwide. With a global portfolio exceeding 400 hotels across North America, Europe, the Caribbean, and Latin America, Highgate has built a respected reputation over its 30-year history as a leader and innovator in the hospitality industry. The company specializes in guiding properties through every phase of the lifecycle, from initial planning and development to recapitalization and disposition. Highgate’s commitment to excellence is demonstrated through its diverse portfolio of unique lifestyle hotel brands, renowned legacy brands, and distinguished independent hotels and resorts. The... Show More

Job Requirements

At least 6 years progressive experience in a hotel or a related field
or a 4-year college degree and at least 4 to 5 years of related experience
or a 2-year college degree and at least 5 to 6 years of related experience
exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or move objects
maintain a warm and friendly demeanor at all times
effective verbal and written communication with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
effective listening and understanding of concerns raised by employees and guests
multitask and prioritize departmental functions to meet deadlines
approach all encounters with attentiveness, friendliness, courtesy, and service orientation
attend all required meetings and trainings
participate in M.O.D. coverage as required
maintain regular attendance in compliance with standards
uphold high standards of personal appearance and grooming including wearing nametags
comply with hotel standards and regulations for safe and efficient operations
effective in handling problems including anticipating, preventing, identifying and solving problems
able to understand and evaluate complex information and data
maintain confidentiality of information
perform other duties as requested by management

Job Qualifications

At least 6 years progressive experience in a hotel or related field
or a 4-year college degree and at least 4 to 5 years of related experience
or a 2-year college degree and at least 5 to 6 years of related experience
effective verbal and written communication skills
ability to multitask and prioritize departmental functions
strong problem-solving and decision-making abilities
ability to listen, understand and address employee and guest concerns
commitment to maintaining high personal standards of appearance and grooming
knowledge of hotel operations and hospitality industry standards
experience in employee development and team leadership
proficiency in financial forecasting and budget management

Job Duties

Tour the operating departments daily, making adjustments as needed via department heads
conduct weekly staff meetings including training sessions and review of sales and operations efforts
meet financial review dates and corporate programs timely
hold monthly financial reviews with department managers and supervisors
ensure department heads maintain budgeted productivity and accounting procedures
develop managers through competency and corporate training
conduct daily sales meetings focusing on prospecting and account calls
participate in hotel sales efforts including client interactions and events
provide M.O.D. coverage as scheduled
monitor management trainees
enforce hotel policies and train managers for compliance
assist in budget process
ensure training in service standards across departments
create a positive team-oriented environment focused on guest service
conduct regular room inspections with housekeeping and engineering
process invoices daily
submit financial documents monthly in compliance with accounting calendar
oversee property cleanliness and maintenance
ensure employees maintain friendly, courteous and efficient interactions
forecast financial position monthly and analyze data for reforecasting
conduct management interviews and follow hiring procedures
interview final candidates for management positions
perform performance appraisals and ensure compliance in administration
motivate, coach, counsel and discipline management personnel
execute duties as requested by VP or Regional Director
ensure fair and equitable employee treatment
meet clients and potential clients on property
be present in public areas during peak times greeting guests
manage hotel safe procedures with security and audits
conduct monthly credit meetings and support credit and collections policies
complete corporate training modules and certifications
ensure all scheduled meetings take place on property

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: