Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross-brand training opportunities
performance-based career advancement
Educational Reimbursement Program
Multiple medical insurance choices
401(k) and Roth 401(k) Retirement Plans with Company Match
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term and long-term disability plans
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
hospital indemnity
ID theft protection
Legal services program
Pet insurance
Employee assistance program with mental health and life coaching
Discount marketplace access
Paid time off starting at 12 days
relaxed business casual dress code including jeans and sneakers

Job Description

Community Choice Financial Family of Brands (CCF) is a leading consumer specialty finance organization in the United States, boasting a strong presence with over 10 brands and more than 1,500 brick-and-mortar retail stores across 24 states, alongside a significant online footprint in 20 states. Known for its commitment to providing accessible financial solutions, CCF empowers customers to manage short-term financial needs, helping them overcome everyday challenges with confidence and ease. The company prides itself on fostering a supportive work environment that values diversity, inclusion, and community engagement. Recognized for excellence in workplace culture and military friendliness, CCF continues to grow... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum two years’ supervisory or leadership experience in retail, finance, or related industries
  • Operations experience in leadership capacity
  • Excellent verbal and written communication skills
  • Proficiency with phones, Point of Sale, Microsoft Office, and other systems
  • Valid driver’s license, auto insurance, and personal vehicle for workday use
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required in accordance with law
  • Ability to meet physical demands including standing up to 90% of the time, lifting up to 25 pounds, moving inside and outside the store, and operating mechanical controls
  • Full-time availability including weekends

Job Qualifications

  • High school diploma or equivalent
  • Minimum two years' supervisory or leadership experience in retail, finance, or related industries
  • Operations leadership experience
  • Excellent verbal and written communication skills
  • Proficiency in phones, point of sale, Microsoft Office, and other systems
  • Valid driver’s license, auto insurance, and personal vehicle
  • Must be at least 18 years of age (19 in Alabama)
  • Ability to meet physical demands of position
  • Preferred: Associate degree or higher
  • Experience with check cashing, document verification, and money order processing
  • Bilingual English/Spanish is a plus

Job Duties

  • Manage overall store performance by meeting or exceeding company performance standards
  • Coach, lead, and develop all team members to build new business and increase store growth
  • Lead the charge for local marketing strategies, business-to-business partnerships, referrals, and community events
  • Examine, evaluate, and process loan/pawn applications and transactions, assessing risk within limits
  • Enforce quality standards, procedures, and compliance with local and state laws
  • Supervise and maintain office security including cash management and loss prevention
  • Conduct proper opening and closing procedures and train new staff in keyholder duties
  • Participate in hiring and retention of employees
  • Develop work schedules in accordance with budget and store needs
  • Handle complex customer situations with integrity and professionalism
  • Monitor and maintain store appearance and facility needs
  • Work efficiently in a fast-paced environment and perform additional tasks as directed
  • Maintain full-time work schedule with regular, in-person attendance including weekends

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.